Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.00
Benefits
Group medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
Paid Time Off
Company-matched 401(k) plan
Daily Pay Option
Job Description
InnVentures is a highly respected hospitality management company driven by a strong, innovative, and entrepreneurial spirit. With over 40 years of industry experience, InnVentures has proven itself as a leader in hotel operations, managing more than 75 hotels spanning over 20 states across the United States. Their clientele includes some of the nation's largest Real Estate Investment Trusts (REITs) and respected private real estate owners, as well as a substantial portfolio of individual and family-owned hotels. Throughout its four-decade history, InnVentures has built a culture centered on teamwork, excellence, and producing winning results by employing proven methods for management, development,... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience in a fast-paced environment
- Strong communication skills
- Ability to work flexible hours including evenings, weekends and holidays
- Ability to stand for prolonged periods
- Ability to lift 25 pounds or more
- Basic computer skills
Job Qualifications
- Previous customer service experience in guest-facing role
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Ability to stand for an entire shift
- Ability to lift at least 25 pounds
- Availability to work evenings, weekends and holidays
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest’s stay
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
Job Location
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