Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $30,736.24 - $34,807.21
Benefits
Daily Pay Option
Medical insurance
Dental Insurance
Vision Insurance
vacation/paid time off with rollover
Complimentary wellness tools
Unlimited referral bonuses
401(k) with Company Match
Healthcare concierge
Leadership development
Tuition Reimbursement
Discounts on hotel rooms, dining, and other travel/entertainment experiences
Job Description
White Lodging is a prominent leader in the hospitality industry, known for developing and operating a diverse portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants situated in some of the most vibrant and sought-after cities across the United States. As a company committed to excellence and innovation, White Lodging focuses on creating exceptional guest experiences and fostering environments where employees can thrive and grow both professionally and personally. The company’s commitment to hospitality goes beyond guest interaction; it extends to creating an inclusive and supportive working culture that empowers associates to deliver outstanding service and embraces diversity at every... Show More
Job Requirements
- high school diploma or equivalent
- basic understanding of hotel front desk operations
- experience with cash handling and credit card transactions
- strong communication and problem-solving skills
- ability to work independently and as part of a team
- availability to work overnight shifts, including weekends and holidays
- physical ability to lift up to 10 lbs and stand for extended periods
Job Qualifications
- passion for customer service
- ability to work independently while supporting hotel operations
- strong attention to detail and organization skills
- previous hospitality experience preferred but not required
- willingness to work nights, weekends, and holidays as necessary
- ability to lift, carry, or otherwise move up to 10 lbs regularly and ability to stand for long periods of time
Job Duties
- assist guests efficiently, courteously, and professionally in all front desk related functions
- provide excellent guest service
- balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds
- consistently follow all credit, cash-handling, and accounting procedures
- run various audits and reports and record all revenues and statistics accurately
- read, analyze, interpret, and effectively explain items such as common reports, guest folios and emergency procedures
- maintain privacy and confidentiality of all guest and hotel information
- effectively respond to and resolve guest concerns or complaints
- respond to emergency situations
- perform other duties as assigned
Job Location
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