Front Desk Administrator

Minneapolis, MN, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $21.00 - $24.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Life insurance

Generous paid time off (PTO)

401K Matching

Tuition Reimbursement

Resiliency coaching

HSA Employer Contributions

Job Description

LifeSource is a renowned nonprofit organization dedicated to saving and enhancing lives through organ, eye, and tissue donation. Established in 1989, LifeSource serves the communities of Minnesota, North Dakota, South Dakota, and Wisconsin. The organization works tirelessly to increase donation rates and break down barriers to donation, partnering with diverse communities to strengthen its mission. LifeSource is deeply committed to values such as respect, advocacy, accountability, life, and innovation, which guide the way it operates and serves the public. The organization strives to foster an inclusive, welcoming workplace environment where all employees can thrive regardless of their backgrounds. LifeSource offers... Show More

Job Requirements

Combination of education and experience equivalent to 2 years of administrative, clerical, reception or front desk responsibilities
Demonstrated history of high work quality, integrity and professionalism
Ability to work in an organized, efficient way and with attention to detail
Ability to provide excellent customer service and establish professional rapport with diverse personalities and groups in-person, virtually, by phone and through email
Competency in technology-based tools such as personal computers, related software and mobile devices
Ability to protect confidential or private information in accordance with organizational policy and the law
Ability to demonstrate empathy and compassion for someone who may have lost a loved one
Excellent written and verbal communication skills
Ability to prioritize and problem-solve, using critical thinking skills
Capability of performing as a self-directed, motivated individual and as a collaborative team member

Job Qualifications

A combination of education and experience equivalent to 2 years of administrative, clerical, reception, or front desk responsibilities
Demonstrated history of high work quality, integrity and professionalism
Ability to work in an organized, efficient way and with attention to detail
Ability to provide excellent customer service and establish professional rapport with diverse personalities and groups in-person, virtually, by phone and through email
Competency in technology-based tools such as personal computers, related software and mobile devices
Ability to protect confidential or private information in accordance with organizational policy and the law
Ability to demonstrate empathy and compassion for someone who may have lost a loved one
Excellent written and verbal communication skills
Ability to prioritize and problem-solve, using critical thinking skills
Capability of performing as a self-directed, motivated individual and as a collaborative team member
Preferred: Combination of education and experience equivalent to 4 years of administrative, clerical, reception, or front desk responsibilities
Strong working knowledge of Microsoft Office applications, especially Word, Excel, Outlook and Teams
Knowledge of appropriate formatting and styles for correspondence, reports and related items
Previous experience with multi-line telephone systems, shipping and receiving systems, supporting meetings/events (both in-person and virtually)

Job Duties

Greet and assist visitors, vendors, partners, guests, and team members with a warm and welcoming demeanor, ensuring a positive first impression of our organization during open business hours
Handle calls and emails in a timely, courteous, and professional manner, directing inquiries to the appropriate team member
Respond appropriately to requests for general information using electronic, hard-copy and people resources
Maintain the front desk and LifeSource Lobby as a clean, professional, and welcoming space
Process and distribute mail, deliveries, and shipping requests in a timely, efficient, compliant, and cost-effective manner using electronic postal and shipping systems
Collaborate with other team members to support groups, meetings, events and activities in the building, including greeting, room setup and cleanup, preparing meeting materials, catering/hospitality services, and catering support
Monitor security cameras and ensure proper admittance of visitors and deliveries into secure areas of the facility, including the clinical suite for acceptance and release of donors
Provide general administrative support such as word processing, compiling materials packets, data entry, filing, processing invoices, managing office supplies, meeting coordination/scheduling, registration
Provide calendar management and scheduling for assigned staff members and/or leaders
Compose and manage correspondence including emails, letters, and reports

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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