Front Desk Administrative Assistant

Durham, NC, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $15.00 - $18.00

Work Schedule

Standard Hours

Benefits

Dental Insurance

Health Insurance

Paid Time Off

Retirement Plan

Vision Insurance

Educational Assistance Program

Job Description

Our company is a well-established firm dedicated to providing a welcoming and professional environment for both clients and employees. We take pride in fostering a positive workplace culture that emphasizes teamwork, efficiency, and growth opportunities. As a company that values strong administrative support, we understand that our front desk serves as the first point of contact for visitors and clients, making the role pivotal in maintaining our reputation and operational flow. With a commitment to employee development, we offer an excellent benefits package and comprehensive training programs to support your career progress.

We are currently seeking a dynamic and organized Front Desk Administrative Assistant to join our team. This vital position combines exceptional customer service skills with efficient administrative support to ensure smooth daily operations. The ideal candidate will be proactive, detail-oriented, and a collaborative team player with strong communication skills. Responsibilities include managing multi-line phone systems, greeting visitors warmly, scheduling appointments, and handling various clerical tasks. This role also includes opportunities for in-house tax and accounting training, allowing you to develop additional expertise in these high-demand areas. The position offers competitive pay between $15.00 and $18.00 per hour, and our benefits package includes health, dental, and vision insurance, a retirement plan, paid time off, and an educational assistance program.

In this role, you will be the welcoming face of our office, setting a positive tone for all interactions and supporting operational excellence behind the scenes. Your ability to multitask, manage deadlines, and maintain organized filing systems will ensure the office runs efficiently. You will also have the chance to support calendar management, coordinate meetings, handle mail, and assist with ordering supplies. Strong computer literacy, particularly in Microsoft Office Suite, is essential, and experience with bookkeeping software such as QuickBooks is a plus. This is an excellent opportunity for someone looking to enhance their administrative career while contributing to a helpful and positive office environment in a fast-paced setting. Join us to become an integral part of our team and take advantage of the numerous professional development opportunities we provide.

Job Requirements

High school diploma or equivalent
Previous experience in an administrative support role or office management
Proficiency in Microsoft Office Suite including Word Excel and Outlook
Strong communication and interpersonal skills
Ability to manage multiple tasks and prioritize effectively
Attention to detail and strong organizational skills
Experience with multi-line phone systems
Willingness to learn tax and accounting basics through in-house training

Job Qualifications

Proven experience in office management clerical work or administrative support roles
Strong computer literacy with proficiency in Microsoft Office Suite Word Excel Outlook
Ability to prioritize and manage deadline pressures
Excellent organizational skills with the ability to prioritize tasks effectively and manage time efficiently
Exceptional phone etiquette skills for handling inquiries via multi-line phone systems with professionalism
Experience with bookkeeping software such as QuickBooks or QuickBooks Online is a plus
Attention to detail for proofreading documents data entry accuracy and maintaining organized filing systems
Ability to perform typing quickly and accurately while maintaining high levels of customer service

Job Duties

Greet visitors and clients warmly providing excellent customer support and ensuring a positive first impression
Manage multi-line phone systems screen calls and direct inquiries to appropriate staff members with professionalism and courtesy
Handle all front desk duties including scheduling appointments maintaining logs and managing incoming and outgoing mail
Utilize computer skills to perform data entry maintain filing systems and update records using Microsoft Office
Assist with office management tasks such as ordering supplies organizing files and supporting day-to-day administrative functions
Support calendar management by scheduling meetings coordinating appointments and managing time-sensitive tasks efficiently