Front Desk Admin | Receptionist

Job Overview

briefcase

Employment Type

Hourly
Full-time
Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $19.00 - $28.00
diamond

Benefits

Medical insurance
Vision Insurance
Dental Insurance
Group Life Insurance
Paid Time Off
Paid holidays
Personal holiday
Retirement Plan
employee discount
Employee assistance program
Recognition Program

Job Description

Wesley is a renowned service organization dedicated to fulfilling its mission to promise through exceptional care and services tailored for older adults. With a commitment to fostering an active lifestyle and providing high-quality care, Wesley operates award-winning communities that offer a broad spectrum of services. These range from independent living and assisted living to Catered Living, memory care, skilled nursing, rehabilitation, hospice, home care, and home health services. The organization prides itself on cultivating a diverse workforce that reflects the wide variety of services it provides, ensuring a comprehensive and compassionate approach to elder care.

Joining Wesley means bec... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in a customer service or administrative role preferred
  • proficient use of multi-line telephone and ability to use relay radio
  • basic to intermediate computer skills and knowledge of Microsoft Office and Windows applications
  • ability to operate general office equipment such as copier, fax machine, laminator
  • ability to type accurately
  • ability to handle frequent interruptions and work independently while organizing, prioritizing and coordinating multiple tasks to completion
  • ability to maintain confidentiality at all times regarding residents and business matters
  • demonstrated ability to read, write, speak and understand the English language to communicate with residents, family members and team members

Job Qualifications

  • Proficient use of multi-line telephone and ability to use relay radio
  • basic to intermediate computer skills and knowledge of Microsoft Office and Windows applications
  • ability to operate general office equipment such as copier, fax machine, laminator
  • ability to type accurately
  • ability to handle frequent interruptions and work independently while organizing, prioritizing and coordinating multiple tasks to completion
  • ability to maintain confidentiality at all times regarding residents and business matters
  • demonstrated ability to read, write, speak and understand the English language to communicate with residents, family members and team members

Job Duties

  • Serve as the primary front desk team member during normal business hours
  • cordially and professionally greet and direct residents, visitors, and team members via phone, in person, and email
  • become familiar with team members' roles and/or functions to properly route calls, emails, and in-person inquiries
  • establish and maintain professional relationships with residents, team members, visitors, and vendors
  • ensure adequate inventory of office supplies, organization of workroom, and business machinery
  • view and coordinate meeting room activity, scheduling, publishing and disseminating related information as needed
  • perform administrative support such as record management, reporting, mail distribution, invoicing, and database management
  • assist in ensuring the safety of residents, team members, and visitors by identifying and reporting potential safety hazards to appropriate managerial staff
  • report on resident emergency responses

Job Location

Loading...
We didn't receive the exact location for this job posting,
please contact the employer.