Front Desk

Troy, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

Health Insurance

Dental Insurance

Paid Time Off

retirement savings plan

Employee Discounts

Training and development programs

Inclusive and diverse work environment

Job Description

Courtyard Detroit Troy, located at 1525 East Maple Road, Troy, Michigan, is part of the renowned Marriott International portfolio. As a hotel designed for business travelers, Courtyard is dedicated to empowering guests and providing a seamless, memorable hospitality experience. Marriott International is a global leader in the hospitality industry, well known for its commitment to diversity, inclusion, and equality, offering an inspiring work environment where associates can thrive and grow. This establishment operates on a full-time, non-management evening shift basis, with a focus on Rooms and Guest Services Operations.

The Service Specialist role at Courtyard Detroit Troy is m... Show More

Job Requirements

High school diploma or equivalent
no prior related work experience required
no supervisory experience required
ability to stand, walk, and perform physical tasks during shift
adherence to company policies and procedures
maintain confidentiality
ability to lift and move items under 25 pounds without assistance

Job Qualifications

High school diploma or GED
strong communication skills
ability to work well in a team
customer service orientation
ability to perform physical tasks such as standing and walking for extended periods
willingness to learn and adapt
basic knowledge of hospitality industry preferred

Job Duties

Offer a broad range of guest services to guide guests during their stay
handle routine operational tasks and guest requests
serve quality food and beverages
complete reports accurately
inform guests about local events and attractions
maintain a safe and clean work environment
uphold professional appearance and communication standards

Job Location

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