Front Desk

Hillside Medical Group is a well-established healthcare provider committed to delivering comprehensive medical services to the local community. The group prides itself on a patient-centered approach, ensuring that every individual who visits receives personalized and attentive care. Known for its professional environment and dedicated team, Hillside Medical Group continually strives to enhance patient experience through efficient and compassionate healthcare services. As a growing entity, the group is expanding its team to better serve patients and streamline office operations. The facilities are equipped with the latest technology, supporting staff in providing high-quality medical care and maintaining accurate and confidential patient records. The culture within Hillside Medical Group fosters teamwork, respect, and professional growth among its employees, making it a desirable workplace for healthcare professionals seeking a rewarding career.

The role of Front Office Receptionist at Hillside Medical Group is a pivotal position responsible for managing front desk operations with a focus on patient interaction and administrative support. This full-time position offers a schedule from 7am to 4pm and requires a candidate who can thrive in a fast-paced environment while upholding the highest standards of patient care and confidentiality. The Front Office Receptionist is the first point of contact for patients, tasked with answering multiple phone lines with professionalism, checking in patients, and managing financial transactions such as collecting copays, deductibles, and coinsurance. This role also includes essential administrative duties like posting payments, scanning medical records into patient charts, and accurately entering patient demographics and insurance information.

Strong communication skills, both verbal and written, are critical for success in this role, as the receptionist will frequently interact with patients, healthcare providers, and insurance companies. Proficiency in Office 365 and computer literacy is necessary to efficiently handle scheduling, data entry, and electronic recordkeeping tasks. The ability to prioritize duties and multitask effectively ensures that office operations run smoothly and patients are attended to without delay. Compliance with HIPAA regulations is mandatory to protect patient privacy and maintain trust.

This role also offers opportunities for cross-training in various front office functions, contributing to a dynamic and supportive work environment. Hillside Medical Group values employees who demonstrate reliability, professionalism, and a positive attitude. Benefits for this position include a robust 401(k) plan with matching contributions, dental, health, vision, and life insurance coverage. Working in person at the medical group’s facility enables the receptionist to be an integral part of the healthcare team, contributing to the overall mission of providing excellent patient care and administrative efficiency.