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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
KW Property Management & Consulting is a dynamic and professional property management company committed to delivering exceptional services to residents and clients across various residential and commercial properties. Known for upholding high standards and fostering a positive community environment, KW Property Management & Consulting emphasizes a strong company culture built on their GREAT values: Greeting and smiling, showing Respect with name recognition and eye contact, accepting Empowerment to exceed expectations, demonstrating Accountability with a positive attitude, and maintaining Transparency in all duties. The company prides itself on fostering a work environment where employees are encouraged and empowered to perform at... Show More
Job Requirements
- High school diploma
- Minimum one year related front desk supervisor experience or three plus years front desk agent experience with supervisory readiness
- Strong managerial background
- Proficiency in Microsoft Office applications
- Ability to communicate effectively
- Ability to work flexible schedule
- Physical ability to stand, sit, reach, lift up to 30 pounds
- Ability to follow written and oral instructions
- Bi-lingual Spanish and English may be required
- Commitment to company values.
Job Qualifications
- High school diploma
- Preferred AA or BA degree in Hospitality, Property Management or related field
- Minimum one year of related front desk supervisor experience or three plus years as front desk agent with supervisory readiness
- Strong managerial and supervisory skills
- Proficient in Microsoft Office applications
- Bi-lingual in Spanish and English preferred
- Excellent interpersonal and communication skills
- Ability to work flexible hours based on property needs
- Knowledge of safety and life safety systems
- Experience in budgeting and staff scheduling
- Commitment to company GREAT values.
Job Duties
- Acquires and maintains current knowledge of client community documents, policies, and procedures
- Ensures life safety systems are operational and takes corrective actions as needed
- Ensures resident guest and intrusion deterrent policies are followed effectively
- Provides leadership and direction to manage relationships with building business groups
- Assists with budgeting and long-term planning
- Schedules staff to cover building needs and approves all departmental schedules
- Manages resident relationships to ensure retention and high customer service including issue resolution and inspections
- Supervises and oversees projects performed by shift supervisors
- Sets and enforces high performance standards
- Responds promptly to phone calls and correspondence
- Encourages professional behavior and compliance with safety standards
- Ensures accurate updating and uploading of documents in management support systems
- Processes violations and work orders regularly
- Conducts regular property rounds for safety and compliance checks
- Writes reports on daily activities and irregularities such as damage or unauthorized persons.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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