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Job Overview
Compensation
Hourly
Range $13.25 - $16.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Positive work environment
Job Description
Our establishment is a reputable hotel committed to delivering exceptional guest experiences and hospitality services. We pride ourselves on creating a welcoming and comfortable environment for every guest, ensuring their stay is memorable and enjoyable. As a team, we strive to uphold the highest standards of customer service, operational efficiency, and professionalism throughout our property. Our hotel offers a range of amenities including comfortable guest rooms, fine dining options, recreational facilities, and attentive concierge services. We are dedicated to maintaining a safe, clean, and friendly atmosphere for our guests and staff alike.
We are currently seeking a dedicated and customer-... Show More
We are currently seeking a dedicated and customer-... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in hospitality or customer service
- excellent communication skills
- ability to handle guest complaints professionally
- basic math skills
- proficiency with computers including Microsoft Office
- ability to work in a fast-paced environment
- adherence to safety and security guidelines
- availability to work varied shifts including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- previous experience in guest service or hospitality preferred
- strong communication and interpersonal skills
- ability to multitask and problem-solve
- proficiency in basic math and financial transactions
- knowledge of hotel policies and procedures
- experience with Microsoft Office suite
- ability to maintain confidentiality
- positive and professional demeanor
Job Duties
- Greet and register guests
- manage and modify reservations
- perform hotel operator and concierge duties
- handle guest inquiries and complaints professionally
- use persuasive selling techniques to promote rooms and marketing programs
- carry out front desk responsibilities including guest transactions, balancing reports, cash control, and deposits
- maintain key control and process lost and found items
- assist in training new staff
- coordinate with departments to ensure room status and repairs
- adhere to safety and security policies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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