Front Desk

Retro Fitness is a growing fitness franchise with over 120 gyms open or under development across the United States. Known for offering a diverse range of fitness experiences, including traditional strength and cardio equipment as well as personalized training programs, Retro Fitness is committed to helping members achieve their fitness goals in a supportive and energetic environment. Each gym features best-in-class equipment, a Retro Blends Smoothie Bar, and a wide selection of amenities designed to keep members motivated, refreshed, and accomplished. The brand fosters a fun and inclusive atmosphere where fitness enthusiasts at all levels can feel welcome and supported. Under the leadership of new CEO Andrew Alfano, Retro Fitness is undergoing a period of exciting growth with a strategic focus on expanding its footprint and enhancing the member experience.

The Front Desk Associate at Retro Fitness plays a vital role as the first point of contact for all members and guests entering the gym. This position is responsible for creating a positive and professional first impression, handling member requests with efficiency and courtesy, and promoting the diverse services and products offered by the club. The role is integral to supporting the day-to-day operations of the facility, maintaining organization and cleanliness in the front desk area, and ensuring effective communication among team members. The Front Desk Associate also handles membership sales, smooth transactions including selling memberships, smoothies, supplements, and personal training sessions, as well as assisting with billing inquiries and tracking front desk activity.

This opportunity is suited for individuals who have a passion for customer service, enjoy being organized, and thrive in a fast-paced, energetic environment. The Front Desk Associate must be comfortable with upselling and engaging with members to enhance their gym experience while fostering a welcoming atmosphere. Working hours include early mornings, evenings, and weekends, providing flexibility along with competitive compensation ranging from $15.00 to $17.00 per hour, depending on location and experience.

Retro Fitness values the growth and development of its team. The company offers a flexible schedule and opportunities for career advancement within the fitness industry. Employees benefit from comprehensive health insurance options for qualifying staff, dental and vision insurance, 401(k) plans with employer matching, and wellness resources aimed at supporting personal health and work-life balance. Additional perks include employee discounts, free gym memberships, uniform provisions, bonus opportunities based on performance, and access to ongoing training and development programs. Retro Fitness is an equal opportunity employer dedicated to fostering a diverse and inclusive workplace where all candidates receive fair consideration regardless of race, color, religion, sex, national origin, disability status, veteran status, or any other legally protected characteristic.