Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Paid holidays
Job Description
InnovaCare Partners, LLC is a leading healthcare organization dedicated to providing high-quality and patient-centered care. Known for its commitment to improving the healthcare experience, InnovaCare Partners operates through various healthcare services aimed at delivering compassionate and comprehensive care to diverse patient populations. This company fosters a work environment where passion and customer focus are fundamental values, encouraging employees to truly believe in and engage with their work. InnovaCare Partners emphasizes a collaborative and supportive atmosphere that prioritizes both patient satisfaction and employee growth.
The Check Out Receptionist position at InnovaCare Partners is pivotal in creating an amazing, positive patient exp... Show More
The Check Out Receptionist position at InnovaCare Partners is pivotal in creating an amazing, positive patient exp... Show More
Job Requirements
- High school diploma or equivalent
- Bilingual (English/Spanish) preferred
- Minimum one year experience in a medical office or related position preferred
- Strong communication skills
- Proficient typing or word processing skills
- Ability to handle multiple tasks efficiently
- Detail-oriented and organized
- Ability to interact pleasantly with patients and co-workers
- Ability to follow oral and written instructions in English
- Must be dependable and reliable
- Knowledge of medical terminology desirable
- Ability to maintain patient confidentiality
- Must adhere to company dress code and work schedule policies
Job Qualifications
- High school diploma or equivalent
- Excellent communications manners and etiquette
- Typing or word processing skills
- Excellent interpersonal skills
- Detail-orientated, organized and self-motivated
- Ability to pleasantly interact with patients, clients, payers and co-workers
- Desire to meet and exceed patient needs and expectations
- Ability to read, understand and follow oral and written directions in English
- Ability to complete assigned projects and meet deadlines
- Sufficient knowledge of grammar, punctuation and spelling to correctly enter patient information into the computer
- Ability to speak clearly and concisely
- Ability to sort and file materials correctly in alphabetical or numerical systems
- Bilingual (English/Spanish)
- Ability to use correct body mechanics in order to avoid repetitive motion and other injuries related to office work
- Knowledge of company programs, services and resources available to patients
- Prefer one (1) year experience in a medical office position
- Knowledge of medical terminology desirable
- Computer and word processing experience a must
Job Duties
- Greets patients and visitors in a prompt, courteous and helpful manner
- Completes computer system intake at time of arrival
- Checks-out patients, verifies and updates necessary insurance information
- Verifies demographics with patient and obtains patient's initials
- Answers insurance and balance related questions
- Pulls encounter and attaches forms if needed
- Collects from patient as needed
- Puts up the charts on the designated provider rack for MA
- Prints physical therapy schedules for the following day and notes for any first evals
- Assists patients with ambulatory difficulties
- Screens visitors and responds to routine requests for information
- Directs patients to Triage as needed
- Maintains inventory (copies) of forms used at check-in
- Informs patients if there's waiting time delays
- Answers incoming phone calls
- Maintains work area and lobby in neat and orderly manner
- Reconciles payments with batch deposit slip
- Secures petty cash box in designated area
- Follows office scheduling policies
- Utilizes formal channels of communication to report concerns, personal requests and patient issues
- Respects patients' right to privacy and confidentiality
- Maintains an orderly and professional working atmosphere
- Reports to work properly dressed according to the approved dress code
- Adheres to guidelines concerning working hours and break periods
- Understands and follows department's organizational policies and procedures
- Assists center in prioritizing work activities, evaluating effectiveness and modifying activities when necessary
- Meets deadlines for work assignments and informs work status and progress to supervisor
- Communicates and cordially works with other staff to ensure efforts are coordinated and a high quality of service is provided
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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