Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.90 - $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Sick Time
Vacation Time
competitive pay
Bonuses
401K Matching
Referral program
Job Description
Sethi Management is a respected leader in the hospitality industry, known for creating welcoming environments that prioritize kindness, connection, and meaningful interaction. With a solid commitment to open communication, genuine hospitality, and personal growth, Sethi Management holds itself to high standards while fostering a supportive team culture. This approach not only enhances the guest experience but also promotes the professional and personal development of each team member, making the company a sought-after employer in the hotel and hospitality sector. Their established reputation for care and excellence positions them as a company that values its employees as much as its guests, placing a strong emphasis on nurturing talent and encouraging long-term career growth.
The Front Desk/Guest Service position at Sethi Management offers a unique opportunity to join a friendly and professional team dedicated to making hospitality feel like home. This role is critical as the first point of contact for guests, embodying the company’s values through exceptional service and attentiveness. The successful candidate will be responsible for managing guest check-ins efficiently, ensuring a clean and safe environment, and maintaining accurate records while fostering a welcoming atmosphere that supports guest satisfaction. Sethi Management supports its employees with competitive pay, bonuses, health insurance, paid sick and vacation time, and a 401k matching program. Additionally, the company’s generous referral program and time-and-a-half pay during holidays highlight its commitment to employee welfare.
The role demands excellent communication skills, flexibility in working shifts, and proficiency with front desk and office software. The environment encourages growth and offers ample room for thriving within the hospitality field. Working at Sethi Management means being part of something meaningful where your contributions are valued and where teamwork and genuine care lead the way. This is more than just a job; it’s a chance to advance your hospitality career in a culture that feels like family and strives to make every guest’s experience remarkable. Whether you are just starting out or looking to advance your guest service skills, this role provides a supportive and dynamic platform for success.
The Front Desk/Guest Service position at Sethi Management offers a unique opportunity to join a friendly and professional team dedicated to making hospitality feel like home. This role is critical as the first point of contact for guests, embodying the company’s values through exceptional service and attentiveness. The successful candidate will be responsible for managing guest check-ins efficiently, ensuring a clean and safe environment, and maintaining accurate records while fostering a welcoming atmosphere that supports guest satisfaction. Sethi Management supports its employees with competitive pay, bonuses, health insurance, paid sick and vacation time, and a 401k matching program. Additionally, the company’s generous referral program and time-and-a-half pay during holidays highlight its commitment to employee welfare.
The role demands excellent communication skills, flexibility in working shifts, and proficiency with front desk and office software. The environment encourages growth and offers ample room for thriving within the hospitality field. Working at Sethi Management means being part of something meaningful where your contributions are valued and where teamwork and genuine care lead the way. This is more than just a job; it’s a chance to advance your hospitality career in a culture that feels like family and strives to make every guest’s experience remarkable. Whether you are just starting out or looking to advance your guest service skills, this role provides a supportive and dynamic platform for success.
Job Requirements
- High school diploma or equivalent
- previous experience in front desk or guest service preferred
- strong communication skills
- ability to handle cash transactions accurately
- proficiency with front desk and office software
- knowledge of safety and emergency procedures
- flexibility to work various shifts
Job Qualifications
- High school diploma or equivalent
- previous experience in front desk or guest service preferred
- proficiency with front desk and office software
- strong communication and interpersonal skills
- ability to handle cash and maintain billing accuracy
- knowledge of safety and emergency procedures
- ability to work flexible shifts
Job Duties
- Provide a clean and safe environment for guests
- check in guests in an efficient and friendly manner
- assure that guest is assigned type of room requested and the correct rate is charged and guest issues
- follow brand standards
- keep records of room availability and guest accounts
- operate front desk software
- maintain a balanced cash/billing drawer
- welcome guests and respond to requests in a prompt and professional manner
- know all safety and emergency procedures
- demonstrate knowledge of office software
- exhibit excellent communication skills
- work flexible shifts
Job Criteria
Experience
No experience required
Job Location
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