Front Counter Crew Member

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $16.00
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Work Schedule

Flexible
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Benefits

Positive work environment
Employee Discounts
Training and development opportunities
flexible scheduling
team-oriented culture
Opportunities for advancement
supportive management

Job Description

The opportunity to work with a franchisee of the Dairy Queen4 system offers a chance to be part of a globally recognized brand dedicated to creating positive memories for every customer. This franchise operates as an independent business owner, distinct from American Dairy Queen Corporation or International Dairy Queen, Inc. As a member of this team, you will be working directly with the franchisee who makes all employment-related decisions, including hiring, wages, and hours. Dairy Queen has a longstanding reputation for its delicious treat products and friendly customer environment, and this franchisee is committed to upholding those high standards through... Show More

Job Requirements

  • Communicate positively with fans and co-workers constantly during shifts
  • Work well under pressure packed situations while maintaining a great attitude
  • Comfortable standing for entire shift and able to lift 50 pounds
  • Practice established food handling procedures and meet any local health regulations
  • Exhibit good manners, proper personal hygiene and promptness
  • Have fun and maintain a positive attitude at all times

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience is a plus
  • Ability to communicate clearly and positively with fans and coworkers
  • Demonstrated teamwork and cooperation skills
  • Basic knowledge of food safety and hygiene practices
  • Willingness to learn and follow company procedures
  • Ability to work in a fast-paced environment and handle multiple tasks

Job Duties

  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Assist fans with menu navigation and product ingredient questions
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
  • Prepare treat products following restaurant, health, and safety standards and procedures
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • At all times exhibit a genuine passion for excellence
  • Perform other duties as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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