Front Counter Crew Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $16.00
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Benefits

College Bound Program offering 15 percent extra on top of paycheck
Earn up to $1500 per year with a tax-free program benefit
Opportunity to qualify by working 600 hours for 2 years or 1200 total hours over 2 or more years
Funds applicable for college, tech school, or certificate programs
Additional financial support that is not a loan, payroll deduction, or matching program

Job Description

We are a proud franchisee of the Dairy Queen system, operating independently as a local business owner dedicated to upholding the standards and values of the Dairy Queen brand. It is important to note that when you apply for a position with us, you are applying to the franchisee and not to the American Dairy Queen Corporation or International Dairy Queen, Inc. This distinction means that our franchise operates as its own business entity responsible for all hiring, wage, hour, and employment-related decisions. As a committed franchisee, we embrace the spirit and commitment that has made Dairy Queen a beloved... Show More

Job Requirements

  • Communicate positively with fans and co-workers constantly during shifts
  • Work well under pressure packed situations while maintaining a great attitude
  • Comfortable standing for entire shift and able to lift 50 pounds
  • Practice established food handling procedures and meet any local health regulations
  • Exhibit good manners, proper personal hygiene and promptness
  • Have fun and maintain a positive attitude at all times

Job Qualifications

  • Positive and energetic attitude
  • Strong customer service skills
  • Ability to communicate effectively with customers and team members
  • Ability to work well under pressure
  • Capability to stand for entire shift
  • Basic food handling knowledge
  • Commitment to upholding food safety and hygiene standards
  • Team player with cooperative mindset

Job Duties

  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Assist fans with menu navigation and product ingredient questions
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
  • Prepare treat products following restaurant, health, and safety standards and procedures
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • At all times exhibit a genuine passion for excellence
  • Perform other duties as assigned by management

Job Location

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