Front Bar Receptionist

The FACE FOUNDRIÉ at Fenton in Cary, NC, is a proudly franchisee-owned facial bar, set to be the flagship store in the Raleigh, Cary, and Durham markets. This premier location is the first of at least three stores planned to open within the next few years, with the Fenton location expected to launch in May or June 2023. As a professional facial bar, FACE FOUNDRIÉ specializes in providing expert skincare and facial treatments in a welcoming and upbeat environment. The focus is on creating a positive atmosphere where guests can enjoy personalized skincare services and expert product recommendations. The company prides itself on maintaining high standards of customer service, cleanliness, and operational excellence. The franchise aims to cultivate a community-centric vibe where each customer feels valued and cared for by a motivated and professional team.

The role of the Front Bar Receptionist at FACE FOUNDRIÉ is pivotal in shaping the guest experience from the moment they enter the store. The receptionist serves as the face of the brand, tasked with creating a warm and positive first impression that encourages repeat visits and fosters customer loyalty. This role requires individuals who are motivated, positive, and hard-working, reflecting the company’s commitment to excellence in service and atmosphere. The Front Bar Receptionist is responsible for greeting guests, managing appointment bookings, and providing knowledgeable recommendations on FACE FOUNDRIÉ’s product lines and services. In addition to front-desk duties, this position demands vigilance in maintaining store standards, including cleanliness, stocking supplies, and adhering to safety and hygiene protocols. Working closely with the Salon Manager, the receptionist helps support operational functions and contributes to achieving sales goals through proactive customer engagement and product sales.

The position offers flexibility with full-time and part-time schedules available, requiring availability during nights and weekends to meet customer demand. This role is ideal for individuals with previous guest service experience, preferably in a salon or spa setting, who thrive in fast-paced and customer-oriented environments. High school education or equivalent is required, and the role supports team development through attendance at training sessions and team meetings. This receptionist role is not merely a front-desk job but an integral part of the FACE FOUNDRIÉ mission to promote impeccable skincare services and build a loyal customer base through exceptional service and product knowledge.