Fresh Grocer - Baker

Scranton, PA, USA|

Job Overview

Job Description

The Fresh Grocer is a well-established grocery store chain renowned for its commitment to providing fresh, high-quality products and exceptional customer service. Operating in the retail food industry, The Fresh Grocer specializes in fresh produce, baked goods, deli items, and everyday grocery essentials, serving a diverse and community-focused customer base. This company places a strong emphasis on maintaining clean and organized store environments, ensuring that customers not only receive quality products but also enjoy a pleasant shopping experience. The Fresh Grocer prides itself on being a vital part of the communities it serves by offering a comprehensive selection of fresh and packaged foods at competitive prices. The employment opportunity described is for an in-store Bakery Department Associate, a crucial role that supports the bakery operations and contributes to the overall store experience. This position typically involves regular shifts, requiring the candidate to be physically able to perform duties related to baking, stocking, and customer assistance while adhering to strict safety and sanitary protocols. The Fresh Grocer offers a dynamic work environment where employees are encouraged to grow and develop their skills within the company's extensive network of retail stores.

The Bakery Department Associate role at The Fresh Grocer is designed for individuals passionate about baking and customer service. The primary responsibility is to assist the Bakery Manager in the daily operations of the bakery, focusing on tasks such as baking, dough mixing, icing, packaging, and filling various pastry and bread items. This position requires a keen eye for detail to maintain department cleanliness, sanitation, and visual appeal, which is essential to uphold The Fresh Grocer's quality standards. Employees in this role are expected to handle fresh, dried, and processed products with care, follow recipes accurately, and operate baking equipment efficiently. In addition to product preparation, associates are responsible for product rotation to ensure freshness, inventory management, accurate signage, and presentation of items in display cases to attract customers. The role demands consistent interaction with customers, delivering prompt and courteous service while promoting promotional activities and charity campaigns. Physically, the job requires the ability to stand for extended periods, lift and move merchandise weighing up to 50 pounds occasionally, and work in varying temperature conditions specific to bakery environments. Safety is a top priority with strict adherence to company policies, local, state, and federal regulations related to food handling, sanitation, and workplace conduct. Overall, this position offers individuals an opportunity to work in a fast-paced retail bakery setting where teamwork, attention to detail, and customer focus are essential for success.

Job Requirements

Ability to proficiently read, write, speak, analyze, interpret, and understand the English language
Ability to stand/walk for the duration of a scheduled shift
Ability to bend, twist, reach, push, pull and regularly lift 25 lbs, and occasionally lift 50 lbs
Ability to work in varying temperatures
Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences
Ability to tolerate dust and cleaning agents during routine housekeeping duties
Ability to interact with customers in a friendly and helpful way
Ability to work cooperatively with others
Ability to work all assigned work schedules and comply with all time and attendance policies

Job Qualifications

Ability to proficiently read, write, speak, analyze, interpret and understand English
Ability to stand and walk for duration of shift
Ability to bend, twist, reach, push, pull and lift up to 50 lbs
Knowledge of food safety and sanitation standards
Experience in bakery or food service preferred but not required
Good interpersonal and customer service skills
Ability to work cooperatively with others
Ability to follow detailed instructions and recipes
Basic math skills for inventory and sales tracking
Commitment to punctuality and attendance

Job Duties

Maintain a clean, neat, organized and safe work environment
Maintain department sanitation and QA standards
Clean and sanitize all work surfaces, utensils and equipment according to department sanitation standards
Keep floor clear of debris and spills
Greet customers and provide prompt, courteous service
Use and maintain all department equipment properly
Pack out product into display cases
Rotate product to ensure freshness
Ensure accurate signage for the department
Prepare trays to company and customer satisfaction
Perform duties in compliance with local, state and federal regulations
Dress and groom according to company policy
Follow recipes to produce food products
Operate bakery equipment according to recipes
Rotate merchandise to ensure freshness
Prepare special order requests
Track sales movement on production logs
Take inventory and reorder supplies weekly
Place reclamation properly
Lift and move merchandise weighing up to 50 lbs as needed
Unload deliveries
Promote current charitable promotions
Stand for duration of scheduled shift
Assist other departments when instructed
Follow safety and sanitation policies
Perform duties according to company rules and health regulations
Handle damaged and spoiled products
Understand company shrink guidelines
Report equipment problems and refrigeration performance issues
Complete department training programs
Maintain punctual and regular attendance
Work overtime as assigned
Collaborate with coworkers
Perform other duties as assigned