Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.75 - $25.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diverse and Inclusive Work Environment
Job Description
DSV is a global transport and logistics company founded in 1976 by ten independent hauliers in Denmark. Over the decades, DSV has expanded significantly and is now recognized as the world's third-largest supplier of global transport and logistics solutions. With a presence in more than 80 countries, the company offers a wide array of services that include transporting, storing, packaging, re-packaging, processing, and clearing various types of goods. DSV's commitment is to ensure a seamless and steady supply of products to manufacturing production lines, retail outlets, stores, and consumers worldwide. Despite its extensive global network, DSV maintains a strong local... Show More
Job Requirements
- Three years of experience in a role involving extensive client contact
- Familiarity with domestic and international geography including countries and major cities
- Extreme attention to detail, including the ability to predict and circumvent issues before they occur and take proper corrective action
- Ability to be highly productive while keeping cool under pressure
- Excellent communication skills, both written and verbal
Job Qualifications
- Three years of experience in a role involving extensive client contact
- Familiarity with domestic and international geography including countries and major cities
- Extreme attention to detail with the ability to predict and circumvent issues
- Ability to be highly productive while keeping cool under pressure
- Excellent written and verbal communication skills
- Freight Forwarding experience preferred
- Prior use of CargoWise One is a definite plus
- Proficient in English reading, writing, and speaking
- Computer skills including MS Outlook, Excel, and Word
Job Duties
- Promote positive relationships by ensuring excellent, timely, and proactive customer service
- Receive, review, and process high-volume and complex import and export transactions
- Check shipments in the warehouse to ensure shipping documents match actual shipments
- Process bills of lading and provide instructions for shipment handling
- Ensure hazardous materials shipments comply with all applicable regulations
- Create quotations by estimating prices, selecting transportation companies, and setting profit margins
- Review and monitor Shipper Export Declaration rejections and government correspondence
- Adhere to all domestic and international shipping regulations and communicate changes
- Identify transactions requiring special handling and recommend process improvements
- Investigate and resolve client concerns proactively, monitor team performance, and alert clients to potential issues
Job Location
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