Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.75 - $1.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Partner ownership opportunities
Job Description
H-E-B is one of the largest, independently owned food retailers in the nation with a strong presence in Texas and Mexico, operating over 400 stores and generating annual sales exceeding $31 billion. The company is renowned for its innovative concepts and commitment to quality, recently expanding into the Restaurant & Bar industry. This expansion merges exceptional food with outstanding customer service to create a unique yet familiar neighborhood dining experience. Known for its partner-owned culture, H-E-B values its people as the most important resource, believing that their dedication drives innovation, growth, and the company's overall success. This culture promotes ownership,... Show More
Job Requirements
- Minimum age 18
- experience in restaurant leadership
- experience in an H-E-B restaurant preferred
- experience in restaurant POS systems preferred
- completion of alcohol seller training and cash handling training upon hire
- ability to function in a fast-paced retail environment
- ability to work extended hours and rotating schedules
- ability to safely maneuver around moving mechanical parts
- ability to frequently stand and walk
- ability to frequently be exposed to wet, cold conditions, fumes, airborne particles, toxic or caustic materials
- ability to perform various physical activities including reaching, bending, stooping, squatting, kneeling, climbing stairs, pushing, pulling, and lifting up to 50 lbs
- adherence to partner safe lifting limits and teamwork for heavy lifting
Job Qualifications
- Leadership experience in a restaurant environment
- expert customer service and communication skills
- basic culinary knowledge
- understanding of nutrition values and ingredients preferred
- strong reading, writing, and math skills
- strong computer skills including MS Office and internet
- organization and planning skills
- ability to lead a restaurant function and partners
- ability to handle guest feedback and resolve problems
- ability to maintain composure under pressure
Job Duties
- Provide work direction
- directly supervise partners
- act as communication conduit for management
- train partners on customer service, compliance, food safety, sanitation, equipment operation
- work with manager at peak times
- perform closing responsibilities
- serve as backup to manager
- assist in inventory control and purchasing
- perform front of house service duties
- provide superior customer service
- promote a safe environment
- answer customer questions
- assist with menu and beverage selections including alcoholic beverages
- provide detailed information on menu items, specials, beer and wine
- address complaints and resolve problems to build relationships
- merchandise products effectively
- use suggestive selling techniques
- perform front of house partner duties frequently
- perform back of house duties including food preparation, plating, and ingredient ordering
- ensure compliance with TABC regulations
- ensure compliance with department and store SOPs
- ensure completion of logs
- ensure cleanliness and sanitation of sales floor, display cases, prep areas, and equipment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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