Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $17.00
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Work Schedule

Standard Hours
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Benefits

Opportunities for training and development
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts

Job Description

ACU Dining OH, located at 1600 Campus Court, Abilene, TX, is a dynamic part of Chartwells Higher Education, one of the leading food-service providers dedicated to delivering exceptional dining experiences within educational institutions. As a subsidiary of Compass Group, Chartwells Higher Ed emphasizes quality, customer satisfaction, and creating engaging food environments on college campuses across the nation. The dining services team at ACU Dining OH is committed to serving not only students but also faculty, staff, and visitors, ensuring that every meal is a moment of enjoyment and convenience. ACU Dining OH fosters a culture of teamwork, development, and excellence, inviting candidates who desire purposeful careers in food service and customer engagement to join their mission.

The Food Unit Lead position at ACU Dining OH offers a full-time role focused on leadership in food service operations. This pivotal role requires the coordination of daily activities within the food-service team, overseeing food preparation, service, sanitation, inventory control, and staff management. The Food Unit Lead is instrumental in creating an enjoyable and efficient dining experience for customers while ensuring compliance with company standards for quality, safety, and regulatory requirements. Reporting to leadership, the individual supports menu planning and contributes to the operational success through hands-on involvement and supervisory responsibilities.

This position operates Monday through Friday with hours that may vary and offers competitive pay ranging from $16 to $17 per hour. The role demands prior experience in inventory, people management, and ordering processes to maintain smooth daily operations. The Food Unit Lead is entrusted with cash handling duties, employee scheduling, and training, ensuring that all food-service guidelines and policies are adhered to consistently. This is an ideal opportunity for candidates looking to cultivate leadership skills within a reputable and supportive campus dining environment.

Aside from core operational duties, the Food Unit Lead plays an essential role in responding to customer feedback promptly, thereby enhancing customer satisfaction and service quality. Candidates are given access to modern tools and resources such as the One @Work app for instant pay access (Instapay) and can expect an ongoing commitment to training and development from the employer. Prospective team members become part of a diverse and inclusive workforce, with the employer emphasizing equal opportunity regardless of background or identity.

The role also includes responsibilities related to facility sanitation and safety, ensuring the highest standards of cleanliness in both kitchen and dining areas. The Food Unit Lead develops cleaning schedules and monitors staff compliance with these protocols, further ensuring the well-being of customers and employees alike. This position offers a professional and engaging work atmosphere, with benefits tailored for both full-time and part-time associates, fostering long-term career growth within the Chartwells Higher Ed family.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in inventory management
  • Prior experience in people management
  • Prior experience in ordering supplies
  • Ability to work Monday through Friday on a full-time schedule
  • Effective communication skills
  • Ability to handle cash responsibly
  • Ability to manage and train employees
  • Commitment to maintaining sanitation and safety standards

Job Qualifications

  • Prior experience in inventory management
  • Prior experience in people management
  • Prior experience in ordering supplies
  • Strong leadership and organizational skills
  • Effective communication abilities
  • Ability to train and mentor staff
  • Customer service oriented
  • Knowledge of sanitation and safety regulations
  • Ability to handle cash transactions accurately

Job Duties

  • Provides quality customer service by providing one-on-one attention to detail
  • Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control
  • Helps plan menus
  • Ensures timely, efficient meal service
  • supervises serving of meals
  • Responds to customer complaints in person at the time of the complaint and via email for electronic complaints
  • Trains employees
  • assigns and coordinates work of employees to promote efficiency and excellence in food and service
  • Determines work procedures, prepares work schedules and expedites work flow
  • Uses proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll and time-keeping
  • Responsible for proper cash handling as established by the Food Accounting Manual (deposits - petty cash - change funds)
  • Orders food and other necessary supplies from approved sources or purveyors
  • Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations
  • Develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment
  • Issues written and oral instructions
  • Help select and orient employees
  • oversees staff training in areas of responsibility
  • Performs other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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