
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.75 - $16.50
Work Schedule
Flexible
Benefits
flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan
access to base facilities
Mass Transit program
Job Description
The Exchange is a well-established retail and service provider dedicated to serving military communities and their families. Operating on military bases, The Exchange is more than just a shopping destination; it is a central hub where service members, their families, and base personnel come together. With a strong commitment to excellent customer service and community engagement, The Exchange provides a dynamic and supportive workplace environment that values personal growth and development. Employees benefit from a range of excellent perks and benefits, including flexible scheduling, comprehensive medical, dental, life, and disability insurance, paid time off, shift differential and holiday pay, as well as access to a traditional pension and 401K plan for qualifying associates. Additionally, employees enjoy unique advantages such as access to base facilities, participation in the Mass Transit program, and status as Department of Defense employees.
As a Barista at the Exchange Starbucks, you will play a vital role in creating a welcoming and inviting atmosphere for customers. Your primary responsibility will be to provide expertly handcrafted coffee beverages that meet the high-quality standards expected by our customers. Working in a fast-paced, lively environment, your personality and customer service skills will shine as you engage with visitors, making meaningful customer connections and enhancing their overall experience. The role is designed for individuals who enjoy interacting with others, thrive in a busy setting, and take pride in delivering outstanding service.
In this position, you will greet every customer warmly with eye contact and a genuine smile, ensuring that each person feels acknowledged and valued from the moment they approach the counter. You will actively listen to customers’ needs and ask thoughtful follow-up questions to recommend products that perfectly suit their preferences. Attention to detail is crucial as you complete transactions accurately and efficiently, while maintaining engaging and friendly conversations to foster a positive and memorable customer experience.
The Exchange is dedicated to supporting your career growth through training and development opportunities. As part of our team, you will have access to the tools and resources necessary to succeed and advance within the organization. Working at the Exchange Starbucks is a unique opportunity to be part of a team that values collaboration, personal development, and community connection. Join us and experience the rewarding environment of serving those who serve our country while building a fulfilling career in the food service and hospitality industry.
As a Barista at the Exchange Starbucks, you will play a vital role in creating a welcoming and inviting atmosphere for customers. Your primary responsibility will be to provide expertly handcrafted coffee beverages that meet the high-quality standards expected by our customers. Working in a fast-paced, lively environment, your personality and customer service skills will shine as you engage with visitors, making meaningful customer connections and enhancing their overall experience. The role is designed for individuals who enjoy interacting with others, thrive in a busy setting, and take pride in delivering outstanding service.
In this position, you will greet every customer warmly with eye contact and a genuine smile, ensuring that each person feels acknowledged and valued from the moment they approach the counter. You will actively listen to customers’ needs and ask thoughtful follow-up questions to recommend products that perfectly suit their preferences. Attention to detail is crucial as you complete transactions accurately and efficiently, while maintaining engaging and friendly conversations to foster a positive and memorable customer experience.
The Exchange is dedicated to supporting your career growth through training and development opportunities. As part of our team, you will have access to the tools and resources necessary to succeed and advance within the organization. Working at the Exchange Starbucks is a unique opportunity to be part of a team that values collaboration, personal development, and community connection. Join us and experience the rewarding environment of serving those who serve our country while building a fulfilling career in the food service and hospitality industry.
Job Requirements
- Able to lift up to 45 pounds (occasional lifting over 50 pounds)
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
- Excellent attention to detail
- Willing to cross-train and work in other areas of the store, as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
- Fast food experience preferred
Job Qualifications
- Able to lift up to 45 pounds (occasional lifting over 50 pounds)
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
- Excellent attention to detail
- Willing to cross-train and work in other areas of the store, as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
- Fast food experience preferred
Job Duties
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them
- Listen to customer needs
- ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
- Ensure customers have an extraordinary experience while shopping
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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