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Food Team Member (Popeyes)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.04 - $21.05
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan

Job Description

Popeye's is a renowned fast-food restaurant chain famous for its New Orleans-style fried chicken and a rich cultural heritage that spans decades. Known for its authentic recipes, bold flavors, and exceptional customer service, Popeye's has established itself as a leader in the fast-food industry. The company thrives on a community-oriented approach, where respect, support, and teamwork among associates drive not only the business but also the quality of service customers receive. Joining Popeye's means becoming part of a diverse, vibrant group of individuals who take pride in providing great food and memorable experiences. The atmosphere encourages employees to grow, learn, and develop professionally while being a part of a team that values each member's contribution to success. Popeye's also emphasizes work-life balance with flexible scheduling options to accommodate varying personal and professional needs of its associates.

The Food Service Worker role at Popeye's, located at the Exchange, offers an exciting opportunity to be at the forefront of customer interaction in a fast-paced and rewarding environment. This position involves greeting and assisting customers, ensuring an extraordinary dining experience through attentive service, and maintaining the quality standards that Popeye's is known for. Employees will learn how to prepare the signature New Orleans fried chicken, gaining culinary and operational skills unique to the brand. The role is essential in creating a welcoming atmosphere, handling transactions accurately, and supporting the overall efficiency of the restaurant operations. Moreover, the Exchange location provides unique employee benefits, including access to military base facilities, a mass transit program, and employment status with the Department of Defense.

Working at Popeye's as a Food Service Worker is not just about performing tasks; it is about joining a community focused on mutual growth, development, and success. The company invests in its people by providing tools and resources needed to thrive in their roles while encouraging career advancement. From comprehensive medical and dental insurance plans to paid time off, shift differentials, holiday pay, and pension and 401K plans for qualifying associates, Popeye's offers a robust benefits package that supports the health, well-being, and financial security of its employees. This role is perfect for individuals who enjoy engaging with customers, are quick thinkers, and are motivated to contribute to a well-established brand with a strong legacy.

Job Requirements

  • Able to lift up to 45 pounds (occasional lifting over 50 pounds)
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge
  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills
  • Fast food experience preferred

Job Qualifications

  • Able to lift up to 45 pounds (occasional lifting over 50 pounds)
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge
  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills
  • Fast food experience preferred

Job Duties

  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them
  • Listen to customer needs
  • ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
  • Ensure customers have an extraordinary experience while shopping
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation

Job Criteria

Experience

Entry Level (1-2 years)


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