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Job Overview
Compensation
Hourly
Range $20.80 - $31.20
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Flexible work schedule
Job Description
This position is within a large hospital or healthcare facility providing comprehensive food service management and support. The establishment is dedicated to offering high-quality and efficient food preparation and service to patients, cafeteria customers, and special functions. It emphasizes maintaining safety, sanitation, and excellent customer service in a healthcare setting. The hospital food service environment requires coordination between food service staff and nursing personnel to ensure all dietary and health requirements are met while fostering a culture of healing and professionalism. The workplace environment includes operational pressures such as equipment maintenance, workflow management, and responding effectively to customer and employee... Show More
Job Requirements
- High school graduate
- ServSafe Food Handler certification must be obtained within 1 year
- Minimum of 3 years experience in food preparation, service techniques, cashiering, sanitation, and dietary needs in a hospital or restaurant food service
- Strong knowledge of food service operations
- Excellent communication and customer service skills
- Ability to cooperate with nursing staff
- Ability to read and understand oral and written communication
- Self-motivated and able to work independently
- Friendly and professional demeanor
- Ability to use Microsoft Office and other computer skills
- Able to lift up to 40 lbs from floor to 5 ft
- Able to lift and carry 40 lbs at waist height
- Able to push and pull with 20 lbs force
- Able to stand, walk, bend, squat, twist, kneel, and climb during shift
- Willingness to wear protective clothing and enter isolation rooms when required
Job Qualifications
- High school graduate
- ServSafe Food Handler certification or willingness to obtain within 1 year
- Typically requires 3 years of experience in food preparation, service techniques, cashiering, sanitation standards, and handling modified diets in a large hospital or restaurant food service environment
- Strong knowledge of food service in hospital or related environment
- Excellent customer service and communication skills
- Ability to work cooperatively with nursing personnel
- Ability to read and understand written and oral communications
- Self-directed and able to work independently with minimal supervision
- Friendly and cheerful demeanor reflective of a culture of healing
- Excellent phone etiquette
- Strong knowledge of food and drug interactions and food allergens
- Good organizational and time management skills
- Intermediate computer skills including Microsoft Office, email, and internet use
Job Duties
- Acts as a resource to employees and students, including training and providing day-to-day work direction
- Assigns, monitors, and reviews progress and accuracy of work
- Monitors productivity and maintains appropriate staffing levels
- Assists with human resource responsibilities such as interviewing, staff development, and resolving employee concerns
- Interprets department policies and advises staff on procedural changes
- Monitors general department operations, adjusts schedules, and ensures timely completion of work
- Provides work direction and guidance to food service staff and assigns tasks to ensure efficient service
- Maintains quality food production for internal and external customers
- Resolves issues related to customer complaints, workflow, staffing, and equipment failures
- Provides training in food preparation, recipe standardization, cashiering, infection control, fire safety, and cleanup
- Forecasts food quantities for patients, cafeterias, and special functions and maintains meal and food usage records
- Manages and responds to purchasing, tray-line, cafeteria, and special function requests
- Inspects equipment and work areas to ensure proper maintenance and sanitation
- Utilizes safety and sanitation standards to prevent contamination
- May perform duties as a Food Service Assistant including meal assembly, delivery, cleaning, cash handling, and customer service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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