Food Services Leader

Pilot Company is a renowned leader in the travel center industry, known for its extensive network that includes over 750 retail and fueling locations across 44 states and six Canadian provinces. With a dedicated workforce of more than 30,000 team members, Pilot Company thrives on its commitment to quality, customer service, and operational excellence. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, the company has built a strong culture centered around its founding values, people-first approach, and a deep dedication to giving back to the community. Pilot Company is not only a key player in retail and fueling operations but also boasts a robust energy and logistics division. This division is recognized as a top fuel supplier, operating one of the largest tanker fleets in North America and providing vital services to oil operations in the continent's busiest basins. The company’s diverse portfolio encompasses expertise across various fields including supply chain management, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, as well as sales and marketing. Pilot Company’s inclusive hiring policies ensure equal employment opportunities for all qualified applicants, irrespective of race, color, religion, sex, national origin, disability status, protected veteran status, or any other legally protected attribute. The company also strongly encourages military personnel to apply, reflecting its respect and support for those who serve.

The role of Shift Leader within Pilot Company offers an exciting opportunity to develop leadership skills while contributing to the smooth operation of the company's restaurant facilities. This full-time position starts at a competitive hourly wage ranging between $15.70 and $23.33. Shift Leaders are entrusted with supervising employees and managing the overall operations of the restaurant during their shifts. The ideal candidate will possess exceptional customer service capabilities, enabling them to effectively respond to customer needs and help nurture a customer-focused culture. Shift Leaders will play a critical role in maintaining a high standard of quality and service that aligns with Pilot Company’s values and operational commitments. Candidates for this role should be self-motivated, proactive, and capable of assisting managers with various tasks to ensure efficient facility maintenance and seamless day-to-day operations. Knowledge of store operations and dedication to delivering a positive customer experience are paramount. The position demands teamwork and the ability to engage with a diverse range of individuals including hourly team members, customers, vendors, and corporate representatives. Flexibility in working a variety of shifts including nights, days, weekends, and holidays is also essential. Moreover, security protocols such as a background check are part of the hiring process to ensure a safe working environment. This role is ideal for someone eager to grow within a supportive company that provides extensive benefits and a dynamic work atmosphere focused on professional development and team collaboration.