Food Services Director - (Expired Job)

Outpost Natural Foods Cooperative is a celebrated natural foods grocery cooperative dedicated to providing high-quality, organic, and sustainably sourced products to its community. As a customer-owned cooperative, it operates with a mission to support local farmers and producers, promote environmental stewardship, and foster a cooperative workplace culture rooted in social responsibility and inclusivity. With multiple locations and a commitment to innovation in food service, Outpost Natural Foods has become a trusted destination for fresh, prepared foods, bakery items, catering services, and café experiences that emphasize quality, health, and sustainability.

The Food Service Director at Outpost Natural Foods Cooperative plays a crucial leadership role in shaping and driving the success of all prepared foods, café, bakery, catering, and central production programs across the cooperative. This full-time, salaried, at-will position reports directly to the Chief Executive Officer and is responsible for overseeing a diverse team including the Central Kitchen Operations Manager, Central Bakery Manager, Café Training & Programs Manager, Food Service Administrator, and various Category Leaders. The role demands a strategic thinker with strong financial acumen and operational expertise to lead growth initiatives, ensure exceptional food safety compliance, and uphold outstanding customer experiences.

As the Food Service Director, you will spearhead the development and execution of long-range strategies that enhance revenue growth, operational consistency, and program scalability within multi-site food service environments. This includes managing budgets, establishing margin and labor targets, and collaborating with cross-functional teams such as Finance and IT to optimize pricing and operational efficiencies. The ideal candidate will have proven success in creating revenue-generating food programs, assessing market trends, and responding to customer demand through innovative culinary offerings and seasonal menu development.

You will also be responsible for maintaining food safety and regulatory compliance by overseeing HACCP plans, sanitation audits, Preventive Controls Qualified Individual (PCQI) oversight, and ensuring proper labeling and allergen declarations. Operational consistency across locations relies on your leadership in setting standard operating procedures for production and retail café performance.

This role demands a strong leader who thrives in managing and mentoring managers and leadership teams, fostering a collaborative culture of accountability, and driving continuous improvement aligned with cooperative values and union agreements. You will have a hands-on role in talent development, succession planning, and performance management across food service departments, ensuring each location delivers an outstanding customer experience while supporting the cooperative’s mission of sustainability and community engagement.

If you are passionate about food service innovation, operational excellence, and leadership within a cooperative environment, this opportunity offers the platform to make a meaningful impact while advancing your career in a respected natural foods organization.