Food Service Worker - South Base Snack Br.

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.25 - $18.50
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Meal allowance
Shift Differential
sunday premium pay
Holiday premium pay
Mass Transportation Reimbursement
Paid parental leave
Employee assistance program

Job Description

The Exchange is a dynamic and customer-focused retail environment, committed to delivering exceptional service and a memorable shopping experience. As part of a large organization serving a diverse customer base, the Exchange operates multiple retail locations that provide a wide range of products including food services, general merchandise, and much more. This establishment prides itself on fostering a supportive workplace culture where employees are valued and given opportunities for personal and professional growth. Employees at the Exchange are encouraged to contribute their unique personalities and talents while working in collaboration with a tight-knit team. The company is known for emphasizing employee development and offering resources that promote career advancement, making it an attractive employer for those who want to thrive in a fast-paced retail and food service environment.

As a Food Service Worker at the Exchange, you will engage directly with customers in a lively and fast-paced setting where your positive attitude and friendly demeanor are key to building lasting customer relationships. Your role centers on providing excellent customer service, ensuring each visitor feels welcomed and valued. You will be responsible for greeting customers warmly with eye contact and a smile, acknowledging waiting customers promptly, and listening attentively to understand their needs. This involves asking relevant follow-up questions to offer the best product recommendations and working efficiently to complete transactions with accuracy while maintaining engaging and pleasant conversations with customers.

This position is perfect for individuals who enjoy interacting with people, taking initiative, and adapting quickly to new technology and processes. The Exchange focuses on your development and success, providing you with ongoing support and the tools necessary to excel in your role. The Food Service Worker position allows you to be part of a team that values collaboration, growth, and mutual success. In addition to gaining valuable work experience, you will benefit from a variety of perks including meal allowances, shift differentials, premium pay opportunities, and comprehensive leave benefits. Joining the Exchange means starting a rewarding career journey where both your contributions and growth are prioritized.

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to communicate effectively with customers
  • Friendly and welcoming personality
  • Basic math skills for transaction handling
  • Availability to work flexible shifts including evenings and weekends

Job Qualifications

  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge

Job Duties

  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to the register to let them know you will be right with them
  • Listen to customer needs and ask appropriate follow-up questions to ensure you offer suitable products
  • Ensure customers have an extraordinary experience while shopping
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation

Job Criteria

Experience

Entry Level (1-2 years)


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