Food Service Worker - SF1

Brigham and Women's Faulkner Hospital, Inc. is a respected healthcare institution operating as part of Mass General Brigham, a leading not-for-profit healthcare system. Mass General Brigham comprises a diverse team of professionals including doctors, nurses, business experts, technology specialists, researchers, and systems analysts all committed to advancing patient care, medical research, teaching, and community service. This integrated network prioritizes delivering exceptional care and driving innovative medical discoveries through high-performing teams dedicated to excellence and compassion.

As part of this dynamic organization, the Food Service Worker role focuses on supporting the hospital's mission by ensuring safe, efficient, and timely food assembly, distribution, and service to patients, visitors, and staff. This position offers regular daytime hours from Monday to Thursday, 6:30 AM to 3:00 PM, and Friday from 6:30 AM to 2:00 PM, with an hourly pay range between $18.10 and $24.36. The job is onsite at 1153 Centre Street and classified as a regular employment type with a structured work shift.

The Food Service Worker performs key functions critical to patient satisfaction and operational efficiency within the hospital food service department. Responsibilities include assembling and distributing patient trays, setting up and stocking food stations for meal service, and maintaining cleanliness of work areas, equipment, and overall food service environment. The role demands adherence to HACCP standards to guarantee food safety and requires a positive, friendly attitude alongside prompt communication with supervisors regarding any concerns or shortages.

The position includes participation in department meetings and ongoing training to maintain a high standard of service quality. Employees are expected to support departmental goals aimed at improving operations and customer satisfaction. The role may involve operating equipment such as dishwashing machines and trash compactors, mopping floors, and engaging in sanitation projects. Additionally, Food Service Workers may assist in training new and fellow employees, contributing positively to team development.

Physical demands of the job include frequent standing, walking, balancing, as well as occasional lifting, carrying, pushing, pulling, climbing, stooping, kneeling, crouching, crawling, and reaching. The role requires handling items, fine finger manipulation, and constant use of senses such as feeling, talking, seeing both near and far, and hearing to perform tasks safely and effectively.

At Brigham and Women's Faulkner Hospital, the work environment is collaborative and inclusive, promoting equal employment opportunity and reasonable accommodations for individuals with disabilities. The organization values diversity and upholds legal protections in its hiring practices. Employees benefit from a comprehensive compensation package that includes competitive base pay, career advancement opportunities, benefits, differentials, premiums, and recognition programs.

This position requires fluency in English for reading menu items and communication (except pot-washer positions), the ability to multitask in a fast-paced setting, and the physical capability to push food carts. A high school diploma or equivalent is preferred, though relevant experience may be accepted in lieu of formal education. The job does not involve direct patient care but significantly supports the hospital’s patient experience and operational support system.