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Food Service Worker (Redstone/Starbucks)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.17 - $21.19
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Work Schedule

Flexible
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Benefits

flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential

Job Description

The Exchange, officially known as the Army and Air Force Exchange Service, is a prominent retail and food service provider operating on military bases across the United States. The company is dedicated to serving the military community by offering a variety of products and services that enhance daily life for military personnel, their families, and retirees. As a government entity, the Exchange combines the stability and benefits of working for the Department of Defense with the dynamic customer-centric focus of a retail and food service provider. The Exchange plays a vital role in creating a welcoming and engaging environment on military installations, making it a hub for social interaction and convenience.\n\nAs a Barista at the Exchange, you will be at the heart of this vibrant community. Your role will primarily involve crafting high-quality, hand-prepared beverages in a fast-paced, energetic setting. You will engage directly with customers, ensuring that each person who visits has a positive and memorable experience. This is an opportunity to leverage your personality and customer service skills to forge meaningful connections while delivering exceptional coffee and other beverages. The position emphasizes not only technical beverage preparation skills but also genuine customer interaction, making it an excellent role for individuals who enjoy working with people and thrive in a dynamic environment.\n\nThe Exchange supports its employees with a comprehensive benefits package, including flexible scheduling options that accommodate various personal and professional needs. Medical, dental, life, and disability insurance are provided to ensure your health and well-being. Paid time off, shift differentials, holiday pay, and a traditional pension and 401K plan offer financial security and work-life balance. Additionally, employees gain access to the military base and its facilities, benefit from the Mass Transit program, and enjoy the unique status of being a Department of Defense employee. This combination of benefits and community-oriented work environment makes the Barista position at the Exchange a unique career opportunity that offers growth, development, and a strong sense of purpose.\n\nAs a Food Service Worker - Starbucks at the Exchange, your duties will include greeting customers warmly with eye contact and a smile, acknowledging waiting customers promptly, and listening attentively to their needs. You'll ask thoughtful questions to recommend appropriate products that suit individual preferences, ensuring every customer receives personalized service. Accuracy and efficiency in transaction processing are essential, as is engaging customers in friendly conversation to create a welcoming atmosphere. The role is not just about serving beverages; it is about fostering a sense of community and making the Exchange a preferred destination on the base. Joining the Exchange means becoming part of a company that values your growth and development, providing you with the tools and resources necessary for success. This is more than just a job - it is the start of a rewarding career path with opportunities for advancement and continual learning.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service role preferred
  • Ability to stand for extended periods
  • Availability to work flexible hours including weekends and holidays
  • Basic proficiency in English
  • Ability to lift moderate weights
  • Strong interpersonal skills

Job Qualifications

  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment
  • Strong communication skills
  • Friendly and approachable personality
  • Basic math skills for handling transactions
  • Ability to follow food safety and hygiene standards

Job Duties

  • Greet every customer with eye contact and smile
  • Acknowledge every waiting customer as soon as they arrive to the register
  • Listen to customer needs
  • Ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
  • Ensure customers have an extraordinary experience while shopping
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation

Job Criteria

Experience

Entry Level (1-2 years)


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