Food Service Worker - Popeye's

Huntsville, AL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $18.17 - $21.19

Work Schedule

Standard Hours

Flexible

Benefits

flexible scheduling

Medical insurance

Dental Insurance

Life insurance

Disability insurance

Paid Time Off

Shift Differential

Holiday pay

Pension Plan

401k plan

Mass Transit program

Job Description

Popeye's is a renowned fast-food restaurant chain specializing in New Orleans-style fried chicken and Southern cuisine. Established with a rich cultural heritage, Popeye's has built a strong reputation for its flavorful food, friendly service, and community involvement. The company values not only the quality of its meals but also the experience shared between its associates and customers. At Popeye's, employees are encouraged to embrace a culture of respect, hard work, and mutual support, making it an engaging and rewarding place to build a career. This particular opportunity is based at the Exchange, a facility offering not just employment but a community-oriented environment where associates have access to base facilities, Mass Transit programs, and Department of Defense employment status. Popeye's at the Exchange provides flexible scheduling, comprehensive benefits, and a supportive work culture that focuses heavily on employee growth and development.

As a Food Service Worker at Popeye's, you will play a vital role in upholding the company's reputation for excellent customer service and quality food preparation. Your responsibilities will include greeting customers warmly, ensuring their needs are met through attentive listening and appropriate product recommendations, and delivering an extraordinary shopping and dining experience. This role goes beyond just serving food; it is about creating positive interactions, completing sales transactions accurately and efficiently, and maintaining cleanliness and order in the food service area. You will also learn to carry out various food preparation tasks, including making New Orleans fried chicken, preparing salads, sandwiches, and beverages, and ensuring food safety standards are met at all times. Popeye's offers a dynamic and fast-paced work environment where adaptability, teamwork, and customer focus are essential. The company invests in its people by providing training, opportunities for cross-training in different store areas, and ongoing support to help you succeed and grow within the organization. This position is ideal for individuals who are customer-oriented, eager to learn, and thrive in a team setting. Additionally, the job offers traditional pension and 401K plans for qualifying associates, along with medical, dental, life, and disability insurance, shift differentials, holiday pay, and paid time off. Working hours accommodate full- and part-time schedules, allowing for flexibility that fits your lifestyle.

Job Requirements

High school diploma or equivalent
able to lift up to 45 pounds
able to learn and adapt to current technology needs
able to think quickly on the spot to answer customer questions
able to take initiative
able to share brand knowledge
excellent attention to detail
willing to cross-train and work in other areas of the store as needed
must possess a welcoming and helpful attitude toward customers and other team members
excellent communication skills
basic computer skills
fast food experience preferred

Job Qualifications

High school diploma or equivalent
creditable job-related experience may be substituted for education on a 9 months for 9 months basis
able to lift up to 45 pounds (occasional lifting over 50 pounds)
able to learn and adapt to current technology needs
able to think quickly on the spot to answer customer questions
able to take initiative
able to share brand knowledge
excellent attention to detail
willing to cross-train and work in other areas of the store as needed
must possess a welcoming and helpful attitude toward customers and team members
excellent communication skills
basic computer skills
fast food experience preferred

Job Duties

Greet every customer with eye contact and smile in your authentic way
acknowledge every waiting customer as soon as they arrive to the register
listen to customer needs and ask appropriate follow-up questions
ensure customers have an extraordinary experience while shopping
complete transactions accurately and efficiently while engaging customers in appropriate conversation
serve food items such as salads, meats, vegetables, pizza, grilled items, sandwiches, desserts, ice cream, and beverages at a counter or steam table
replenish food at serving stations
prepare simple salads, coffee, and tea
prepare and wrap sandwiches
wash, pare, and cut vegetables and fruits
make and serve fountain items such as banana splits, sundaes, milkshakes, soda, etc.
prepare pizza to order and cook in oven or microwave
place prepared foods in a deep-fat fryer
set up glasses, silverware, butter, condiments, salads, bread, and cold beverages
operate microwave or conventional ovens
serve hot dogs, popcorn, prewrapped sandwiches, and snack items at portable or stationary snack stands
stock food supplies prior to selling periods
ensure food and beverages are properly heated or cooled
maintain required documentation and check inventory
participate in establishing and achieving service and sales goals
assist in stock counts and report slow-moving or defective merchandise
resolve customer complaints at the lowest level
collect money, ring sales, and make change
maintain sanitation and cleanliness of work area
promote benefits of Military Star credit card to customers
perform other related duties as assigned