
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.17 - $21.19
Work Schedule
Standard Hours
Day Shifts
Benefits
flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan
Mass Transit program
Base facilities access
Job Description
Popeye's, a well-known fast food restaurant specializing in New Orleans-style fried chicken, is hiring for the position of Food Service Worker at its location within the Exchange. Popeye's has built a strong reputation for delivering flavorful, high-quality food alongside exceptional customer service. The restaurant prides itself on maintaining a vibrant community atmosphere where employees are valued not only for their performance but also for how they treat each other and the customers they serve. This commitment to excellence and community engagement reflects the core cultural heritage of Popeye's and drives its continued success.
Working at Popeye's offers more than just a job; it provides a gateway to a nurturing and supportive work environment. Associates at Popeye's are encouraged to grow and develop professionally while upholding key values that make the brand unique. By joining this team, you become part of a community that focuses on mutual respect, learning, and delivering memorable experiences to every customer. The Food Service Worker role is ideal for individuals who enjoy working in a fast-paced environment, want to refine their customer service skills, and appreciate the importance of teamwork and communication in a thriving restaurant setting.
As a Food Service Worker at Popeye's, your daily responsibilities will include greeting customers with a friendly and engaging demeanor, providing attentive and personalized service to ensure their needs are met, and creating an extraordinary shopping experience. You will be trained on how to prepare the famous New Orleans fried chicken, helping to uphold the brand’s culinary standards. Your role is critical in fostering customer satisfaction by accurately processing transactions and maintaining efficient service during busy periods.
Popeye's offers flexible scheduling options to accommodate different lifestyles and commitments, which is perfect for those seeking work-life balance. The position also comes with comprehensive medical, dental, life, and disability insurance benefits, paid time off, and additional perks such as shift differential and holiday pay. Moreover, qualifying employees have access to traditional pension and 401K plans, supporting long-term financial well-being. Being an employee at Popeye's within the Exchange also grants you many advantages like access to base facilities and participation in the Mass Transit program.
The work schedule for this role at the Redstone Popeyes facility typically covers Monday through Friday from 10:30 am to 5:00 pm and weekend shifts on Saturday and Sunday from 10:30 am to 3:00 pm. This full-time position has a salary range from $18.17 to $21.19 per hour and belongs to Job Grade 2 within the Hospitality and Restaurant Operations career area. No supervisory duties are associated with this role, making it an excellent opportunity to focus solely on front-line food service operations.
This role demands energy, enthusiasm, attention to detail, and a passion for delivering great customer service. If you are someone who can lift up to 45 pounds and occasionally over 50 pounds, adapts quickly to technological tools, takes initiative, and enjoys engaging with customers, then this position aligns well with your capabilities. Popeye's invites you to join a dedicated team dedicated to mutual growth and success. Take the first step in a rewarding hospitality career with Popeye's and experience the satisfaction of being part of a brand that values both its people and customers.
Working at Popeye's offers more than just a job; it provides a gateway to a nurturing and supportive work environment. Associates at Popeye's are encouraged to grow and develop professionally while upholding key values that make the brand unique. By joining this team, you become part of a community that focuses on mutual respect, learning, and delivering memorable experiences to every customer. The Food Service Worker role is ideal for individuals who enjoy working in a fast-paced environment, want to refine their customer service skills, and appreciate the importance of teamwork and communication in a thriving restaurant setting.
As a Food Service Worker at Popeye's, your daily responsibilities will include greeting customers with a friendly and engaging demeanor, providing attentive and personalized service to ensure their needs are met, and creating an extraordinary shopping experience. You will be trained on how to prepare the famous New Orleans fried chicken, helping to uphold the brand’s culinary standards. Your role is critical in fostering customer satisfaction by accurately processing transactions and maintaining efficient service during busy periods.
Popeye's offers flexible scheduling options to accommodate different lifestyles and commitments, which is perfect for those seeking work-life balance. The position also comes with comprehensive medical, dental, life, and disability insurance benefits, paid time off, and additional perks such as shift differential and holiday pay. Moreover, qualifying employees have access to traditional pension and 401K plans, supporting long-term financial well-being. Being an employee at Popeye's within the Exchange also grants you many advantages like access to base facilities and participation in the Mass Transit program.
The work schedule for this role at the Redstone Popeyes facility typically covers Monday through Friday from 10:30 am to 5:00 pm and weekend shifts on Saturday and Sunday from 10:30 am to 3:00 pm. This full-time position has a salary range from $18.17 to $21.19 per hour and belongs to Job Grade 2 within the Hospitality and Restaurant Operations career area. No supervisory duties are associated with this role, making it an excellent opportunity to focus solely on front-line food service operations.
This role demands energy, enthusiasm, attention to detail, and a passion for delivering great customer service. If you are someone who can lift up to 45 pounds and occasionally over 50 pounds, adapts quickly to technological tools, takes initiative, and enjoys engaging with customers, then this position aligns well with your capabilities. Popeye's invites you to join a dedicated team dedicated to mutual growth and success. Take the first step in a rewarding hospitality career with Popeye's and experience the satisfaction of being part of a brand that values both its people and customers.
Job Requirements
- High school diploma or equivalent
- Able to lift up to 45 pounds (occasional lifting over 50 pounds)
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Excellent attention to detail
- Willing to cross-train and work in other areas of the store as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
Job Qualifications
- High school diploma or equivalent
- Creditable job-related experience may be substituted for the education requirement on a 9 months for 9 months basis
- Able to lift up to 45 pounds (occasional lifting over 50 pounds)
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
- Excellent attention to detail
- Willing to cross-train and work in other areas of the store as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
- Fast food experience preferred
Job Duties
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them
- Listen to customer needs
- ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
- Ensure customers have an extraordinary experience while shopping
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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