Marine Corps Community Services logo

FOOD SERVICE WORKER NA-02 (STARBUCKS BARISTA)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $18.66
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
flexible scheduling

Job Description

Marine Corps Community Services (MCCS) is a vital division of the United States Marine Corps that aims to enhance the quality of life for Marines, their families, and others who are part of the Marine Corps community. MCCS offers a comprehensive program that integrates a wide range of support services and recreational activities designed to create a community environment where service members and their families can thrive. The organization employs a diverse team of military personnel, civilian employees, contractors, and volunteers dedicated to maintaining an effective and efficient support system that aligns with the mission and values of the Marine Corps. MCCS places a strong emphasis on teamwork, service, and commitment, ensuring that the needs and well-being of the Marine Corps community remain a top priority.

This specific vacancy is for the position of Food Service Worker NA-02, stationed at Camp Pendleton, California. The role falls under the Starbucks Barista classification and involves delivering excellent customer service in a fast-paced environment. As a Food Service Worker, the selected candidate will be responsible for setting up counters and side service stands with a variety of hot and cold food and beverage options, including desserts and condiments. The role requires proficiency in assisting customers, particularly in the preparation and sale of specialty coffee beverages, as well as whole bean coffee sales. The worker will produce quality beverages, including espresso drinks and other Starbucks specialties, ensuring all products meet established recipe and presentation standards.

Beyond beverage preparation, the position involves using suggestive selling techniques to maximize product sales and serving food, pastries, and beverages in standard portions adhering to precise measurements. The role also requires maintaining cleanliness and operational readiness of the customer service area and equipment, performing routine cleaning and preventative maintenance on appliances, and following standardized procedures for merchandising, stocking, rotating, and storing products. Operating the cash register and managing one's change fund responsibly are also key components of this job.

Moreover, the Food Service Worker must comply with food safety, sanitation standards, and workplace safety regulations. The position demands physical stamina, including frequent standing, walking, lifting, and carrying objects, sometimes weighing up to 45 lbs independently. Employees are expected to maintain a professional and courteous demeanor, provide world-class customer service with an emphasis on courtesy, and communicate effectively to address customer needs and resolve issues promptly. This role demands adherence to established policies regarding equal employment opportunity and prevention of sexual harassment, contributing to an inclusive and respectful work environment.

Applicants are required to apply online through the MCCS Careers portal and must submit all necessary documentation, including educational transcripts if using education to qualify, military service records if applicable, and specific forms for military spouses or transition assistance program participants. MCCS values diversity and ensures equal consideration for all applicants regardless of race, age, gender, or other protected categories, providing reasonable accommodations for applicants with disabilities. This opportunity offers a meaningful position within a respected federal agency committed to serving those who serve the nation, providing an engaging, team-oriented environment where employees are empowered to support the Marine Corps community.

Job Requirements

  • High school diploma or equivalent
  • Experience in food service or customer service preferred
  • Ability to lift and carry objects up to 45 lbs independently
  • Ability to stand and walk for extended periods
  • Ability to follow oral and written instructions
  • Availability to work in a fast-paced environment
  • Ability to pass criminal background and suitability checks
  • Registration with Selective Service if applicable
  • Compliance with MCCS drug-free workplace policy

Job Qualifications

  • Skill to perform tasks with several steps and use judgment in sequential tasks
  • Skill to serve uniform individual portions and manage multiple customer requests
  • Skill to perform simple arithmetic
  • Ability to read and follow instructions
  • Working knowledge of sanitation procedures and safety guidelines
  • Ability to communicate courteously and positively with customers
  • Experience in customer service or food service preferred
  • Knowledge of espresso and specialty coffee preparation beneficial

Job Duties

  • Set up food service counters and side stands with hot and cold food and beverages including desserts and condiments
  • Assist customers in selection and purchase of specialty coffee beverages and whole bean sales
  • Prepare quality beverages such as espresso drinks and coffee consistent with established recipes and presentation standards
  • Use suggestive selling techniques to promote associated products
  • Serve food and beverages in standard portions
  • Clean dishwashers and associated equipment maintaining cleanliness and appeal of customer service area
  • Perform preventative maintenance on equipment as per established schedules
  • Follow store policies and procedures for operation flow
  • Operate cash register and manage own change fund
  • Provide world class customer service emphasizing courtesy and positive communication
  • Adhere to safety regulations and sanitation guidelines
  • Report workplace hazards and incidents to supervisor
  • Support principles of equal employment opportunity and harassment prevention
  • Perform other related duties as required

Job Criteria

Experience

Entry Level (1-2 years)


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