Army and Air Force Exchange logo

Food Service Worker - Freshens *1030-1330*

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Range $18.04 - $21.05
clock

Work Schedule

Standard Hours
diamond

Benefits

flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan
access to base facilities
Mass Transit program

Job Description

The Army & Air Force Exchange Service, commonly known as the Exchange, is a prestigious retail organization serving US Army and Air Force installations worldwide. With an $8 billion enterprise rank among the top retailers, the Exchange operates a variety of retail formats including department stores, convenience stores, restaurants, movie theaters, and an internet shopping site designed specifically to support Soldiers, Airmen, and their families. Their operations extend across US bases in Germany, Italy, England, Turkey, South Korea, Japan, and also reach deployed locations such as Iraq, Afghanistan, and other countries in the region. The Exchange is dedicated to ensuring that military personnel and their families have consistent access to high-quality US goods and services no matter where they serve globally.

Joining the Exchange means becoming a part of an award-winning team committed to serving those who serve the nation. Beyond providing retail services, the Exchange is deeply committed to giving back to the military community, annually returning two-thirds of its earnings to support military members and their families. This mission-driven approach fosters a supportive and engaging workplace environment where every associate plays a vital role in fulfilling this purpose.

The Freshen's Food Service Worker role at the Exchange is a vital position within the Hospitality and Restaurant Operations career area. This part-time opportunity offers flexible scheduling with work hours typically Monday to Friday from 10:30 AM to 1:30 PM. The role comes with a competitive salary ranging from $18.04 to $21.05 per hour, reflecting the importance of this position in maintaining outstanding customer service standards on military installations.

As a Food Service Worker at the Exchange, you will be directly engaged with customers in a retail food environment, ensuring each guest receives a positive and memorable experience. Key responsibilities include greeting customers warmly and authentically, acknowledging their presence promptly at the register, listening attentively to customer needs, and offering products that match those needs accurately. You will be expected to complete transactions efficiently while engaging customers in friendly conversation to enhance their overall visit. This role requires the ability to think quickly and take initiative, adapting comfortably to technology and new procedures.

The position demands the physical ability to lift up to 45 pounds occasionally exceeding 50 pounds, reflecting the dynamic nature of working in the fast-paced food service environment. Employees will also have the benefit of access to base facilities, a Mass Transit program, and status as Department of Defense employees. In addition, the Exchange provides comprehensive benefits including medical, dental, life and disability insurance, paid time off, shift differential, holiday pay, and retirement plans such as a traditional pension and 401K to qualifying associates.

Working at the Exchange is not just about a job; it is about being part of a community devoted to growth, development, and giving back. Associates are supported with resources and tools for success and are encouraged to develop their skills and knowledge while contributing to a valued cause. If you are passionate about delivering exemplary customer service and ready to contribute to an environment that honors military service, this role offers a fulfilling journey and a supportive work culture.

Job Requirements

  • High school diploma or equivalent
  • Able to lift up to 45 pounds occasionally over 50 pounds
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge
  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills
  • Fast food experience preferred

Job Qualifications

  • High school diploma or equivalent
  • Creditable job-related experience may be substituted for education requirement on a 9 months for 9 months basis
  • Able to lift up to 45 pounds occasionally over 50 pounds
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge
  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills
  • Fast food experience preferred

Job Duties

  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them
  • Listen to customer needs
  • ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
  • Ensure customers have an extraordinary experience while shopping
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef