Army and Air Force Exchange logo

Food Service Worker - Fort Richardson Subway(M-F 10-4 Sa/Su 11-6)(18+)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.23 - $21.28
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Work Schedule

Flexible
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Benefits

flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Vacation leave
sick leave
401k plan
access to installation facilities

Job Description

The Army & Air Force Exchange Service, commonly referred to as the Exchange, is a premier retail organization operating on US Army and Air Force installations across the globe. With a robust $8 billion enterprise footprint, the Exchange manages a wide variety of retail operations including department stores, convenience stores, restaurants, movie theaters, and an extensive internet shopping platform. The Exchange proudly serves Soldiers, Airmen, and their families stationed both stateside and overseas in locations such as Germany, Italy, England, Turkey, South Korea, Japan, Iraq, and Afghanistan. This organization is committed to ensuring that military personnel and their loved ones have reliable access to top-quality US goods and services, regardless of their deployment location.

Working as a Food Service Worker at Subway under the Exchange umbrella provides an excellent opportunity to join a community-oriented and family-minded team. This role focuses on delivering outstanding customer service, crafting fresh and delicious sandwiches using the highest quality ingredients, and fostering a welcoming environment that ensures customer satisfaction and loyalty. The position offers flexible scheduling along with competitive wages ranging from $18.23 to $21.28 per hour, making it an attractive option for those seeking a rewarding job with good pay and benefits.

In this important frontline role, you will serve as the face of the Subway brand, greeting each customer with a genuine smile, making eye contact, and providing personalized service that meets their needs. Your responsibilities include acknowledging and engaging with customers promptly upon arrival at the register, carefully listening to their requests, and asking meaningful follow-up questions to recommend the best products. Additionally, you will ensure all transactions are handled efficiently and accurately while maintaining positive interactions that enhance the overall shopping experience. Beyond these core tasks, the Exchange emphasizes employee development and growth, providing tools, resources, and a supportive environment dedicated to your success.

Working for the Exchange and at Subway comes with additional perks such as access to medical, dental, life, and disability insurance, as well as vacation and sick leave benefits. Qualified associates can participate in the 401K retirement plan, further securing their financial future. Moreover, you will have access to installation facilities and the unique honor of employment within the Department of Defense community. This role not only values your work but also encourages your personal and professional growth, emphasizing teamwork, initiative, and a passion for serving military personnel and their families.

The ideal candidate will possess excellent communication skills, a welcoming attitude, and the ability to adapt quickly to technology and changing customer needs. Experience with food service supervision and the capability to lead teams towards organizational goals are also highly valued in this role. Joining the Exchange as a Food Service Worker means becoming part of a distinguished team dedicated to excellence, service, and community support.

Job Requirements

  • Able to lift up to 45 pounds (occasional lifting over 50 pounds)
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge
  • Able to lead teams to meet organizational objectives

Job Qualifications

  • Completion of high school or the equivalent
  • Excellent communication skills
  • Basic computer skills
  • 6 months food supervisory experience required
  • Willing to cross-train and work in other areas of the store as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent attention to detail

Job Duties

  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them
  • Listen to customer needs
  • ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
  • Ensure customers have an extraordinary experience while shopping
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation

Job Criteria

Experience

Mid Level (3-7 years)


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