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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.17 - $21.19
Work Schedule
Flexible
Benefits
flexible scheduling
comprehensive medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Traditional pension plan
401k plan
access to base facilities
Mass Transit program
Employee status as DoD worker
Job Description
The Exchange is a distinguished retail and food service establishment known for its commitment to serving military members, their families, and the broader community. As part of the Department of Defense (DoD) enterprise, the Exchange not only offers a range of food service opportunities, including popular brands like Starbucks and Burger King, but also plays a vital role in giving back to the military community by donating two-thirds of its earnings annually. This strong connection with the military population sets the Exchange apart from typical commercial food service providers and blends meaningful employment with a mission-driven approach. The company prioritizes... Show More
Job Requirements
- able to lift up to 45 pounds (occasional lifting over 50 pounds)
- able to think quickly on the spot to answer customer questions
- able to share brand knowledge
- willing to cross-train and work in other areas of the store as needed
- must possess a welcoming and helpful attitude toward customers and team members
- excellent communication skills
- basic computer skills
Job Qualifications
- completion of at least two years of high school preferred
- ability to follow oral instructions and perform simple tasks
- must be able to qualify for a food handler’s card
- creditable job-related experience may substitute for education on a 9 months for 9 months basis
- fast food experience preferred
- excellent communication skills
- basic computer skills
- excellent attention to detail
- able to take initiative
- able to learn and adapt to current technology needs
Job Duties
- greet every customer with eye contact and smile in your authentic way
- acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them
- listen to customer needs
- ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
- ensure customers have an extraordinary experience while shopping
- complete transactions accurately and efficiently while engaging customers in appropriate conversation
- operate kitchen equipment such as oven, grill, and deep-fat fryer
- accept customer food orders and operate cash register
- account for cash fund and complete cash and sales reports
- assemble sandwiches and other food products
- participate in achievement of service and sales goals
- assist in monitoring stock availability and advise management of inventory issues
- resolve customer complaints at the lowest level and inform management of barriers to customer satisfaction
- maintain required sanitation levels in working areas
- assist in unloading, receiving, and storing supplies
- actively communicate benefits of military star credit card to customers to drive sales growth and loyalty
- perform other related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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