
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $18.23 - $21.28
Work Schedule
Flexible
Benefits
flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Vacation leave
sick leave
401k plan
Job Description
Charley's is a vibrant food service establishment specializing in grilled-to-order cheesesteaks and freshly made lemonade. Known for its fun, friendly atmosphere and dedication to providing customers with an exceptional dining experience, Charley's operates within the Exchange, offering patrons not only quality food but also a welcoming environment that makes each visit memorable. As part of the Exchange and the Department of Defense (DoD) community, Charley's employees enjoy a unique blend of civilian food service experience combined with the benefits and job security linked to a government-affiliated workplace. This establishment prides itself on engaging directly with customers, building genuine connections through personal interactions and a shared enthusiasm for excellent food and service.
The Food Service Worker role at Charley's is an opportunity for individuals passionate about customer service and food preparation to shine. As a Food Service Worker, you will be an essential part of the team, serving as the first point of contact for guests. You will greet customers warmly, take orders precisely, and prepare delicious menu items to order. Your role not only involves food service but also creating a positive and fun atmosphere, helping to ensure every customer leaves satisfied and eager to return. The position emphasizes interpersonal skills, attention to detail, and a genuine desire to make a difference in every customer experience.
This position offers flexible scheduling to accommodate various lifestyle needs, making it an excellent fit for students, part-timers, or anyone looking for a job with adaptable hours. Additionally, qualified associates can access comprehensive benefits, including medical, dental, life, and disability insurance, vacation and sick leave, and a robust 401K plan. Working at Charley's also grants employees access to the installation's facilities and the status of a DoD employee, offering unique security and perks.
In this role, you will be responsible for greeting customers with eye contact and a smile, acknowledging every waiting customer promptly, and attentively listening to their needs. You are encouraged to ask appropriate follow-up questions to recommend products that best suit each customer. Beyond order-taking, you will ensure every guest has an extraordinary experience, engaging customers in friendly conversation and completing transactions accurately and efficiently. Charley's values your role as the most important ingredient in their recipe for success and invests in your growth and development. By joining Charley's at the Exchange, you become part of a team that is focused on development, community, and mutual success, with resources and support in place to help you thrive both personally and professionally.
The Food Service Worker role at Charley's is an opportunity for individuals passionate about customer service and food preparation to shine. As a Food Service Worker, you will be an essential part of the team, serving as the first point of contact for guests. You will greet customers warmly, take orders precisely, and prepare delicious menu items to order. Your role not only involves food service but also creating a positive and fun atmosphere, helping to ensure every customer leaves satisfied and eager to return. The position emphasizes interpersonal skills, attention to detail, and a genuine desire to make a difference in every customer experience.
This position offers flexible scheduling to accommodate various lifestyle needs, making it an excellent fit for students, part-timers, or anyone looking for a job with adaptable hours. Additionally, qualified associates can access comprehensive benefits, including medical, dental, life, and disability insurance, vacation and sick leave, and a robust 401K plan. Working at Charley's also grants employees access to the installation's facilities and the status of a DoD employee, offering unique security and perks.
In this role, you will be responsible for greeting customers with eye contact and a smile, acknowledging every waiting customer promptly, and attentively listening to their needs. You are encouraged to ask appropriate follow-up questions to recommend products that best suit each customer. Beyond order-taking, you will ensure every guest has an extraordinary experience, engaging customers in friendly conversation and completing transactions accurately and efficiently. Charley's values your role as the most important ingredient in their recipe for success and invests in your growth and development. By joining Charley's at the Exchange, you become part of a team that is focused on development, community, and mutual success, with resources and support in place to help you thrive both personally and professionally.
Job Requirements
- High school diploma or equivalent
- Ability to communicate effectively with customers and team members
- Ability to stand for extended periods
- Must be able to work flexible hours including weekends and holidays
- Ability to follow safety and sanitation procedures
Job Qualifications
- High school diploma or equivalent
- Previous experience in a food service environment preferred
- Strong interpersonal and communication skills
- Ability to multitask in a fast-paced environment
- Customer service orientation
- Basic math skills for handling transactions
Job Duties
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them
- Listen to customer needs
- ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
- Ensure customers have an extraordinary experience while shopping
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
Job Criteria
Experience
No experience required
Job Location
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