
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.75 - $18.00
Work Schedule
Flexible
Benefits
flexible scheduling
comprehensive medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Traditional pension plan
401k plan
access to base facilities
Mass Transit program
status as an employee of the DoD
Job Description
Charley's is a vibrant and customer-focused food service establishment known for its signature cheesesteaks grilled to order and top-notch lemonade. Located within a dynamic environment, Charley's emphasizes not only delicious food but also exceptional customer service, making every visit a memorable experience. As a part of the Exchange, which serves as a major retail hub for military and civilian communities, Charley's benefits from a unique placement that allows its employees to interact face-to-face with a diverse customer base, providing a personal touch that stands out in the fast food and quick service industry. The Exchange is well-regarded for supporting its associates with flexible scheduling, comprehensive insurance options including medical, dental, life, and disability coverage, paid time off, shift differentials, holiday pay, and traditional pension and 401K plans for qualifying employees. Working at Charley's also provides access to base facilities and mass transit programs, reinforcing its connection to the Department of Defense (DoD) and the broader community it serves.
As a Food Service Worker at Charley's, you become a crucial ingredient in the recipe for success. This role offers a unique combination of customer interaction, food preparation, and sales responsibilities. You'll greet every customer with sincerity and warmth, ensuring they feel valued from the moment they arrive. You will acknowledge customers promptly, listen carefully to their needs, and recommend products that suit their preferences. Your engagement will not only enhance the customer experience but also complete transactions efficiently and accurately, all while maintaining friendly and thoughtful conversation. Your ability to think quickly on your feet and adapt to technology will be critical in providing seamless service. This position is perfect for individuals who enjoy working in a lively, customer-centered atmosphere and who are eager to contribute positively to a team devoted to mutual growth and development. Being a Food Service Worker at the Exchange is more than just a job; it's the start of an opportunity to grow personally and professionally in an organization that values its people and invests in their success.
As a Food Service Worker at Charley's, you become a crucial ingredient in the recipe for success. This role offers a unique combination of customer interaction, food preparation, and sales responsibilities. You'll greet every customer with sincerity and warmth, ensuring they feel valued from the moment they arrive. You will acknowledge customers promptly, listen carefully to their needs, and recommend products that suit their preferences. Your engagement will not only enhance the customer experience but also complete transactions efficiently and accurately, all while maintaining friendly and thoughtful conversation. Your ability to think quickly on your feet and adapt to technology will be critical in providing seamless service. This position is perfect for individuals who enjoy working in a lively, customer-centered atmosphere and who are eager to contribute positively to a team devoted to mutual growth and development. Being a Food Service Worker at the Exchange is more than just a job; it's the start of an opportunity to grow personally and professionally in an organization that values its people and invests in their success.
Job Requirements
- Able to lift up to 45 pounds with occasional lifting over 50 pounds
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
Job Qualifications
- Able to lift up to 45 pounds with occasional lifting over 50 pounds
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
Job Duties
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they arrive at the register to let them know you will be right with them
- Listen to customer needs and ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific needs of the customer
- Ensure customers have an extraordinary experience while shopping
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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