Food Service Worker (Barksdale Charley's)

Charley 27s, a distinctive concept within the Exchange, offers a unique food service experience highlighted by their grilled-to-order cheesesteaks and exceptional lemonade. As a dynamic establishment, Charley 27s emphasizes quality and customer interaction, setting itself apart through its engaging and personalized approach. Operating within the broader Exchange network, the company serves military and DoD communities, providing an environment that combines a commitment to customer satisfaction with opportunities for employee growth and development.

The available position is for a Food Service Worker at Charley 27s. This role goes beyond typical fast-food duties by offering direct interaction with customers, making each visit memorable through both the quality of the food and the quality of the service. Employees are the most important ingredient, responsible for creating a welcoming atmosphere with authentic smiles, eye contact, and prompt acknowledgment of customers. This role caters to those who enjoy working in a social, fast-paced environment and want to contribute to a great service experience.

This full-time or part-time role offers flexible scheduling suitable for various lifestyles, including access to comprehensive benefits such as medical, dental, life and disability insurance, paid time off, shift differential and holiday pay, and retirement plans (traditional pension and 401K) to qualifying associates. Employees also benefit from access to the base and its facilities, a Mass Transit program, and status as Department of Defense employees, which underscores the unique nature and prestige of working within the Exchange system.

As a Food Service Worker, the employee will greet customers warmly, promptly acknowledge waiting customers, listen carefully to needs, and ask thoughtful follow-up questions. The role demands attentiveness, accuracy in transaction handling, and the ability to engage customers in appropriate conversation to elevate the overall shopping experience. The Exchange takes pride in not just serving customers but also serving employees, prioritizing their growth and ensuring they have the necessary tools and resources to succeed. This supportive environment encourages employees to take initiative, adapt to new technologies, and grow within the company.