Food Service Worker AM Shift

SSP America is a leading global operator of food and beverage outlets in travel locations, serving millions of customers daily across airports, train stations, and motorway service areas. At the Pittsburgh Airport, SSP America proudly manages a diverse and dynamic restaurant portfolio including popular brands such as Shake Shack, Stack & Press, Convive, Bad Egg, and Mi Casa. These venues offer high-quality food and beverage options designed to enhance the travel experience for guests passing through the airport. Committed to operational excellence and customer satisfaction, SSP America fosters a welcoming and inclusive work environment, providing ample opportunities for career growth and development within the hospitality industry.

The role of a Food Service Worker at SSP America involves delivering exceptional guest service while effectively preparing, serving, selling, and stocking food and beverages. This position offers an hourly wage starting at $20.00 plus tips, averaging between $24 and $25 per hour, demonstrating the company’s commitment to rewarding its front-line team members fairly. Employees also enjoy a comprehensive benefits package including free parking, health insurance, dental, vision, prescription and life insurance plans, an onsite day care center (La Petite Academy), paid vacation, a 401K plan with company match, and free employee meals. This combination of competitive pay and benefits creates a balanced and supportive workplace.

In this role, team members are responsible for greeting guests in a courteous and friendly manner, accurately processing orders using a point of sale (POS) system, and handling transactions efficiently. Additionally, maintaining the cleanliness and functionality of machinery and equipment is crucial, including setup, regular maintenance tasks, and thorough cleaning routines. Food Service Workers also complete opening, ongoing, and closing checklists to ensure operational standards are met consistently throughout shifts. Organizational skills are key for returning items to their proper locations, keeping work and storage areas clean and orderly, and managing waste disposal responsibly.

Candidates joining the team will benefit from a structured environment that prioritizes hygiene and safety standards, utilizing standard cleaning products as assigned to comply with health regulations. The job also offers a chance to work with a variety of menu items, requiring the ability to memorize and promote offerings effectively. The role demands good communication skills, both verbal and written, and basic mathematical abilities for managing cash transactions and order totals.

SSP America values diversity and inclusion, ensuring equal employment opportunities for all applicants regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, veteran status, age, disability, genetic information, or other protected characteristics. Reasonable accommodations are provided during the application and interview process upon request, reinforcing the company's commitment to accessibility and fairness.

The Food Service Worker position at SSP America is ideal for motivated individuals seeking an engaging role in the food service industry within a fast-paced airport environment. With early morning shifts starting as early as 3:30 AM, flexibility, reliability, and a positive attitude are essential. This role offers not only competitive compensation and benefits but also the opportunity to be part of a committed team delivering excellent guest experiences every day.