Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $41,121.60 - $43,513.60
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
flexible schedule

Job Description

Michigan Medicine is one of the largest and most renowned health care complexes in the world. Established alongside the University of Michigan Medical School in 1850, it has been a leading force in pioneering medical and technological advancements. Comprising a workforce of over 30,000 employees, Michigan Medicine is dedicated to creating an academic health system that inspires and attracts exceptional professionals in medicine, science, and healthcare. This institution prioritizes world-class patient care, groundbreaking research, and educational excellence. Michigan Medicine is committed to fostering an inclusive environment where each team member, regardless of role, plays an integral part in advancing its mission to improve health through innovation and compassionate care.

The Food Service Worker II role at Michigan Medicine is a vital position within the Patient Food Service department, located in Ann Arbor, MI. This full-time, onsite role offers an attractive salary range of $41,121.60 to $43,513.60 annually, reflecting the importance and responsibility embedded in the position. Food Service Workers at Michigan Medicine are essential in providing outstanding customer service to patients, visitors, and fellow employees while upholding rigorous standards of food safety and sanitation.

The role involves assembling and delivering meal trays with careful attention to dietary restrictions, allergy precautions, and safety protocols. Employees utilize modern technology such as iPads and the CBORD Food Management System to ensure accurate, timely meal delivery and operational efficiency. The position also requires adherence to The Joint Commission's hand hygiene and protective equipment standards, enhancing the safety of the healthcare environment. Workers engage in close collaboration with nursing staff and management to maintain seamless communication and service delivery.

Key duties include preparing food according to standardized recipes, consistent portion control, and compliance with SERV Safe food safety procedures. Sanitation is paramount, with responsibilities to maintain cleanliness of service ware and equipment according to health regulations. The role emphasizes ergonomic safety as employees frequently perform tasks involving standing, bending, kneeling, and lifting up to 35 pounds, with walking distances reaching up to five miles per shift.

Michigan Medicine offers a flexible work schedule tailored to meet the needs of its employees, with shifts available across various days and times. This flexibility supports a healthy work-life balance, encouraging retention and satisfaction. The position falls under the AFSCME union agreement, ensuring standardized wages, benefits, and working conditions. Safety protocols such as background screening and pre-employment drug testing are part of the hiring process, reinforcing the institution’s commitment to a safe and compliant workforce.

Joining Michigan Medicine means becoming part of a mission-driven team dedicated to excellence in hospitality and healthcare support, where each individual's contribution, no matter how large or small, drives forward a world-class institution. This role is ideal for candidates passionate about food service excellence, patient care, and working within a supportive, technology-enabled, and collaborative healthcare environment.

Job Requirements

  • high school diploma or GED
  • physical ability to perform job duties including standing bending kneeling lifting up to 35 pounds and walking up to 5 miles per day
  • reliable attendance
  • good personal hygiene and professional appearance
  • strong communication skills in English written and spoken
  • ability to read comprehend and follow instructions
  • critical thinking abilities
  • ability to work independently and in a team
  • commitment to excellent customer service
  • willingness to adapt to new processes and schedule changes
  • basic IT proficiency

Job Qualifications

  • high school diploma or GED
  • strong communication skills in English both written and spoken
  • ability to read comprehend and follow instructions
  • critical thinking and independent problem-solving abilities
  • capable of working independently and collaboratively within a team
  • commitment to excellent customer service with a friendly attitude
  • willingness to adapt to new processes technologies and schedule changes
  • basic proficiency with IT equipment such as iPads and computers

Job Duties

  • assemble meal trays adhering to safety and dietary protocols
  • deliver meal trays ensuring patient well-being
  • follow hand hygiene and protective equipment standards
  • use iPads and cell phones to track meal deliveries
  • communicate professionally with nursing staff and management
  • prepare food using standardized recipes and SERV Safe procedures
  • maintain sanitation standards for service ware and equipment
  • operate CBORD Food Management System to streamline operations
  • perform tasks safely with attention to ergonomic standards

Job Criteria

Experience

Mid Level (3-7 years)


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