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Food Service Worker

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.85 - $20.83
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Work Schedule

Rotating Shifts
Flexible
Day Shifts
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Benefits

Meal allowance
Paid vacation
Paid sick leave
Medical insurance
Dental Insurance
Life insurance
personal accident insurance
flexible spending accounts
401k
Shift Differential
Holiday premium pay
Mass Transportation Reimbursement
Associate transfer program
Paid military leave
Paid parental leave
Employee assistance program

Job Description

The Exchange is a reputable establishment operating on military bases, offering a unique blend of retail and food service experiences to servicemembers, their families, and authorized customers. With a focus on community engagement and providing high-quality products and services, the Exchange serves as a vital hub on the bases, enriching the lives of its patrons through exceptional customer service and a welcoming atmosphere. The company prides itself on fostering a supportive work environment, emphasizing growth, development, and a sense of belonging among its employees. By joining the Exchange team, associates become part of an organization dedicated to employee success, community connection, and operational excellence. Working at the Exchange offers a rare combination of career advancement opportunities, comprehensive benefits, and the chance to contribute positively to military communities.

The role of Barista at the Exchange is crafted to be more than just a job; it is a dynamic position where your personality and skills can shine in a fast-paced, lively environment. As a Barista, you will engage directly with customers, crafting hand-made, quality beverages tailored to individual preferences. Your role is not only about beverage preparation but also about creating a warm and inviting community space where every customer feels acknowledged and valued. You will embody the welcoming spirit of the Exchange, greeting each customer with genuine warmth and ensuring every interaction leads to an extraordinary experience.

This position offers flexible scheduling to accommodate diverse needs, alongside a competitive salary and a comprehensive benefits package that includes medical, dental, life and disability insurance, paid time off, and pension and 401K plans for qualifying associates. Baristas also enjoy access to the base and its facilities, participate in the Mass Transit program, and hold the distinctive status of Department of Defense employees. Your daily duties will include welcoming customers, responding promptly to their needs, ensuring order accuracy, and engaging in meaningful customer conversations. This position encourages initiative, quick thinking, and adaptability to technology and customer inquiries, with an overall emphasis on exceptional service delivery. Working at the Exchange means joining a team that values your individuality while supporting your professional growth and success in a rewarding and community-focused setting.

Job Requirements

  • Able to lift up to 45 pounds (occasional lifting over 50 pounds)
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge
  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills

Job Qualifications

  • Able to lift up to 45 pounds (occasional lifting over 50 pounds)
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge
  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills
  • Fast food experience preferred

Job Duties

  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to the register to let them know you'll be right with them
  • Listen to customer needs
  • ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
  • Ensure customers have an extraordinary experience while shopping
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation

Job Criteria

Experience

Entry Level (1-2 years)


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