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Food Service Worker

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $18.04 - $21.05
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401k plan
Training and development programs
flexible scheduling

Job Description

Charley’s is a vibrant food service establishment known for its signature cheesesteaks grilled to perfection and exceptional lemonade offerings. As a part of the Exchange, a dynamic hospitality destination, Charley’s takes pride in delivering not just delicious food but also an engaging and memorable customer experience. The Exchange is dedicated to fostering an environment where both customers and employees feel valued and supported. With a strong emphasis on fun, teamwork, and personal growth, Charley’s provides a unique opportunity for food service workers to become the essential ingredient in creating joyful moments for every customer visiting the location.

The role of a Food Service Worker at Charley’s is centered on direct customer interaction, making it a highly engaging and customer-focused position. In this role, you will greet customers warmly with eye contact and a smile, establishing a genuine connection from the moment they approach the register. You will acknowledge customers promptly, ensuring they feel welcomed and attended to without delay. By listening carefully to customer needs and asking thoughtful follow-up questions, you will provide tailored product recommendations that enhance their dining experience. Precision and efficiency are critical as you complete transactions, maintaining a friendly and conversational atmosphere that fosters a positive rapport with every guest. At Charley’s, the goal is not just to serve food but to deliver an extraordinary shopping and dining experience where you are genuinely appreciated as the key to the establishment’s success.

Joining the Exchange means being part of a community that prioritizes your personal and professional growth. Charley’s and the Exchange are committed to equipping you with the tools, resources, and support necessary to succeed and thrive. This opportunity is ideal for individuals who enjoy working in a fast-paced environment, adapt quickly to technology, and possess a genuine passion for customer service. Whether you are starting your career or looking to advance in the food service industry, Charley’s offers a welcoming and motivating atmosphere designed to help you grow alongside a dedicated and passionate team. Your initiative, quick thinking, and ability to share brand knowledge will be nurtured and celebrated, making this more than just a job — it’s the start of something great.

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Basic math skills for handling transactions

Job Qualifications

  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge

Job Duties

  • Greet every customer with eye contact and smile
  • Acknowledge every waiting customer promptly
  • Listen to customer needs and ask follow-up questions
  • Ensure customers have an extraordinary experience
  • Complete transactions accurately and efficiently while engaging customers

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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