Food Service Worker

SSP America is a renowned operator of several restaurants throughout the Spokane International Airport, offering travelers a variety of dining options that combine quality, convenience, and local flavor. Their portfolio features well-loved local establishments such as Fir and Pine, Meltz Extreme Grilled Cheese, Thomas Hammer Coffee Roasters, and more. These venues cater to a diverse clientele, providing freshly prepared meals, specialty coffee, and quick-service options in a vibrant and fast-paced airport environment. SSP America prides itself on maintaining high standards for customer service and quality food, ensuring all guests enjoy a seamless and pleasant dining experience while on the go.

The position of Food Service Worker at SSP America is a full-time role with immediate hiring and a competitive hourly wage of $20.00. This role is essential to the successful operation of the restaurants within the Spokane International Airport, where the food service worker contributes significantly to both front-of-house and back-of-house activities. The ideal candidate is someone who thrives in dynamic, fast-paced environments and possesses a natural ability to deliver warm and friendly customer service.

As a Food Service Worker, you will be an expert in making customers feel welcomed with a friendly smile and impeccable service. Your responsibilities will encompass greeting guests courteously, accurately processing orders using the point-of-sale system, managing payments, and ensuring meals are delivered promptly and correctly. Aside from customer interactions, you will play a vital role in maintaining the cleanliness and functionality of the kitchen and service areas. This includes setting up and breaking down machinery and equipment, performing regular cleaning tasks using approved products, and adhering to rigorous health standards.

Attention to detail and organizational skills are crucial, as you will be accountable for tasks such as cleaning all areas including coolers and refrigerators, organizing storage, and managing waste by emptying and re-lining trash containers. You will also be expected to follow established checklists for opening, ongoing, and closing procedures to maintain operational efficiency and compliance with safety regulations. SSP America values teamwork and flexibility, so you may be asked to perform additional duties as assigned to support the overall success of the establishments.

Working at SSP America offers more than just a job; it provides an opportunity to be part of a team committed to excellence, in an environment where employees feel valued and supported. You will have access to comprehensive benefits that underscore the company’s commitment to its workforce, including health insurance options like medical, dental, and vision coverage, as well as paid time off and retirement planning with an attractive 401(k) plan featuring employer matching. Staff members also enjoy perks like paid holidays, personal days, sick leave, and convenient parking or transit subsidies. For those working shifts of five hours or more, a meal plan is available, offering a free meal valued up to $19.00.

Overall, SSP America cultivates an inclusive and equitable workplace culture, demonstrated by its policies that ensure fair hiring practices and the provision of reasonable accommodations during the application and interview process. This role represents a promising opportunity for individuals passionate about food service and customer engagement, wanting to advance their career in the hospitality industry within a supportive and growth-oriented company.