Food Service Worker

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $13.00
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Work Schedule

Flexible
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Benefits

full benefits
Paid Time Off
Employee Meal
Free parking
Dental Insurance
Vision Insurance
Advancement opportunities

Job Description

SSP America, a renowned global leader in travel food and beverage services, operates a diverse portfolio of restaurants designed to offer delicious meals and exceptional customer service to travelers. Within the Lubbock Preston Smith International Airport, SSP America proudly manages popular dining venues such as Tap n' Pour, South Plaines, and Hub City Market. These establishments provide a variety of culinary experiences ranging from quick snacks to full meal options, accommodating the dynamic needs of airport passengers and staff alike. SSP America is committed to creating an engaging and friendly atmosphere where employees are empowered to excel and grow in their careers while ensuring customers receive the highest standard of service.

As a Food Service Worker at SSP America, you will be an essential member of the team responsible for delivering outstanding food service and maintaining operational excellence at our airport locations. This is a full-time position offering $13.00 per hour plus tips, with the benefit of advancement opportunities within the company. The role requires open availability to meet the scheduling needs typical in airport retail locations, ensuring that all shifts are properly staffed around the clock. This position offers the chance to work in a vibrant, customer-focused environment, handling guest interactions, food preparation, and maintaining clean and safe workspaces. Benefits include free parking, employee meals, and a comprehensive benefits package where SSP pays an average of 80% of monthly premiums, also offering dental, vision, and various other voluntary plan coverages.

The primary responsibilities include greeting guests warmly and courteously, processing orders accurately through the POS system, handling payments efficiently, and ensuring the cleanliness and organization of both the dining and kitchen areas. The role also involves the operation and maintenance of machinery and equipment, completing opening and closing checklists, and adhering strictly to health and safety standards through thorough cleaning using appropriate products. You will be expected to work collaboratively with your team and supervisors to maintain smooth operation of the restaurant outlets, contribute to a positive work environment, and support the continuous high-quality service SSP America is known for.

At SSP America, employees are valued for their dedication and commitment, with clear paths for career growth and development. Whether you are new to the food service industry or an experienced worker, this position offers the chance to build solid skills in customer service, food handling, and teamwork in a fast-paced airport setting. SSP America is an equal opportunity employer committed to diversity and inclusion, ensuring all employment decisions are free from discrimination and providing reasonable accommodations during the application and interview process as needed. Join SSP America to become part of a global company dedicated to enhancing travel experiences through quality food service and a supportive work culture.

Job Requirements

  • Must have open availability
  • ability to stand for long periods
  • willing to work full-time
  • reliable and punctual
  • able to follow instructions closely
  • good physical stamina
  • willingness to comply with health and safety regulations

Job Qualifications

  • High school diploma or equivalent preferred
  • previous food service or customer service experience advantageous
  • ability to operate point of sale (POS) systems
  • strong communication and interpersonal skills
  • basic math skills for handling payments
  • ability to work in a fast-paced environment
  • willingness to follow food safety and hygiene standards
  • ability to work as part of a team
  • open availability for various shift schedules

Job Duties

  • Greet guests in a courteous and friendly manner
  • process orders and enter them accurately into the POS system
  • receive payment from the customer and process change
  • responsible for set-up, regular maintenance, cleaning, and break-down of any machinery and equipment
  • complete opening, on-going, and closing checklists as required
  • return all items used during your shift to the proper place, clean and organize all work and storage areas including all coolers and refrigerators, empty and re-line all trash containers
  • perform general and specific cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards
  • other duties as assigned

Job Criteria

Experience

No experience required


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