Food Service Worker

Chandler, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $16.00 - $24.00

Work Schedule

Standard Hours

Day Shifts

Job Description

Banner Ocotillo Medical Center is a newly established comprehensive medical center located in Chandler, Arizona. The hospital features 124 beds and offers ample shelled space for future expansion and growth. As part of the larger Banner Health system, a certified Great Place To Work® renowned for prioritizing its team members and striving to be a top employer in the healthcare industry, Banner Ocotillo provides a wide range of key inpatient and outpatient services. These services include emergency care, intensive care, endoscopy, cardiac catheterization, imaging, surgical, and women’s health services. The hospital integrates cutting-edge technologies to improve safety and quality of care, such as robotic surgeries, ultraviolet disinfecting lighting, and smart devices for caregivers, making it a forward-thinking facility in the healthcare sector.

This position is a full-time role within the Culinary and Nutrition department, specifically serving within the hospital’s food service team. The working shift is a day schedule, specifically from Friday to Tuesday, 6am to 2:30pm, totaling 40 hours per week, with a flat rate weekend shift differential of $1 per hour and an 18% night shift differential when applicable. This food service team member plays an essential role in supporting patient care and hospital operations by performing a variety of duties related to food preparation, cleaning, patient tray-line service, and retail café operations. Responsibilities include setting up workstations, preparing foods in accordance with portion control and quality standards, cleaning and sanitizing dishes and kitchen equipment, maintaining inventory par levels, and monitoring food and equipment temperatures to ensure safety. Additionally, the role may involve delivering meals to patient units, assisting with catering or special event services, and handling cash register transactions when applicable.

This role demands attentiveness to detail, adherence to hygiene and food safety protocols, and effective communication skills to interact with patients, hospital staff, and other customers. The candidate must be able to follow established dietary and retail café policies and maintain high standards of food presentation and sanitation throughout food preparation and service tasks. This position is integral to maintaining the hospital's commitment to delivering quality patient care through excellent nutrition and food service support. It offers individuals interested in healthcare culinary services a rewarding career opportunity with a respected healthcare provider, including the chance to work in a high-tech, growing medical center environment with a supportive team-oriented culture. The role provides meaningful interaction with patients and staff while contributing to the overall success and smooth operation of hospital food services.

Job Requirements

Ability to learn and follow established policy and procedures
Ability to read and understand written and verbal instruction
Strong communication skills and ability to provide customer service
Ability to learn food handling regulations and pass certification tests as required
Food handlers card required within 30 days of hire for Banner Staffing Services team members
Arizona Fingerprint Clearance Card required at time of hire and maintenance for employees at Banner Behavioral Health Hospital and Olive Branch Senior Center
Ability to handle transactions at cash register when applicable

Job Qualifications

Ability to learn and follow established policy and procedures
Ability to read and understand written and verbal instruction
Strong communication skills and ability to provide customer service
Ability to learn food handling regulations and pass certification tests as required
Ability to handle transactions at cash register when applicable
Additional related education and/or experience preferred

Job Duties

Sets up work station and prepares all assigned foods and nourishments in the correct quantities, following established procedures, portion control and food quality standards
Cleans and sanitizes dishes, flatware, trays, cups, glasses and cooking utensils
Also cleans and sanitizes designated equipment and kitchen areas disposing of all waste materials
Monitors dish machine temperature
Maintains par levels of foods and/or supplies in assigned areas, orders and/or restocks items in accordance with established routines, rotates food stocks, checks expiration dates
Checks and records food and equipment temperatures according to defined procedures, and reports any discrepancies to the supervisor
May deliver meals, nourishments, late trays and/or tube feedings to units
return excess nourishments as requested
May also assist in catering or special event service
May handle transactions at cash register and/or cafe
Interacts with other food service department personnel, hospital staff, patients and families
Requires the ability to follow a work routine with regular supervision, to work quickly and correctly while providing good customer service and maintaining sanitation standards
Follows instructions and guidelines for the use of cleaning chemicals and be able to work in physical contact with them