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Food Service Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.75 - $29.75
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays

Job Description

Global Partners LP is a well-established energy company that has been operational for over 90 years. Known for delivering reliable energy solutions to communities across the US, Global Partners operates a robust network including over 50 liquid energy terminals along the eastern seaboard. The company is also recognized for its innovative retail presence through Alltown Fresh, which offers a chef-led, guest-focused experience. With a commitment to embracing the future, Global Partners invests in energy transition initiatives and supports local communities through various charitable efforts. The company values diversity, equity, and inclusion and fosters a culture that supports growth, innovation, and collaboration among its employees.

The Food Service Supervisor role at Global Partners is a key position within the deli and food service department, responsible for directing and supervising all activities to achieve merchandising, sales, and customer service goals. This role demands a passionate individual with at least two years of prior food service management experience and a genuine love for food and customer service. The Food Service Supervisor will lead team members, coordinate daily operations, ensure compliance with safety and sanitation guidelines, and maintain high standards for product quality and presentation. The position requires excellent leadership skills, operational knowledge, and the ability to engage with customers to create a positive shopping experience. This is a full-time role with a pay range of $19.10 to $22.31 per hour, commensurate with experience and location. The supervisor will also have responsibilities ranging from scheduling and coaching staff to managing inventory and ensuring the deli department operates efficiently and profitably. Global Partners values candidates who are motivated, adaptable, and eager to contribute innovative ideas while supporting the company’s mission and culture of excellence.

Job Requirements

  • High school diploma or equivalent
  • Minimum two years of prior food service management experience
  • Must be at least 18 years old
  • Flexibility to work weekends, holidays, and evening shifts
  • Must have reliable transportation and a valid driver's license
  • Serv-Safe certification preferred
  • Ability to lift up to 25 pounds occasionally
  • Ability to stand for extended periods, bend, twist, and work in walk-in coolers and freezers
  • Dexterity to use kitchen equipment including knives, slicers, burners, ovens, fryers, and rotisseries
  • Desire to learn new products and recipes
  • Ability to perform basic math calculations
  • Ability to communicate effectively and professionally
  • Commitment to safety procedures

Job Qualifications

  • High school diploma or equivalent
  • Minimum two years of experience in food service management
  • Knowledge of fresh food preparation and merchandising
  • Strong customer service skills
  • Ability to manage and lead a team
  • Familiarity with food safety and sanitation standards
  • Basic math skills and ability to use registers and scales
  • Excellent communication skills
  • Ability to learn and adapt to new recipes and products

Job Duties

  • Direct department personnel, meeting department goals and objectives, communicating directly with store management and department supervisors
  • Select, onboard, and coach all new team members
  • Schedule all team members
  • Engage with customers through smiles and greetings, offering product information, providing selling suggestions and active sampling, and always giving a genuine thank you
  • Take customer orders, ensure orders are completed on time and to customer satisfaction
  • Ensure department personnel follow all county, city, and company food safety and sanitation guidelines and policies
  • Order products and supplies to maintain adequate stock levels and merchandising standards

Job Criteria

Experience

Mid Level (3-7 years)


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