Food Service Operations Director

Aramark is a global leader in food and facilities management services, proudly serving millions of clients across 15 countries. With a strong foundation rooted in service and a collective commitment to creating meaningful impact, Aramark emphasizes equitable employment opportunities and inclusivity in all aspects of its operations. The company believes in fostering an environment where employees, partners, communities, and the environment all thrive together. Aramark's dedication to equal treatment ensures a workplace free from discrimination based on race, color, religion, nationality, age, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other characteristics protected by law. This core commitment forms the backbone of its organizational culture and operational excellence.

The role of Food Service Operations Director at Aramark is a critical leadership position focused on devising and implementing dining solutions that cater to the diverse tastes and needs of customers. This full-time position requires managing and supervising dining facilities where customers place orders for cooked meals from established menus, ensuring smooth operations, and maintaining quality standards aligned with Aramark's Executional Strategy. The director will lead teams through hiring, mentoring, training, and performance oversight, fostering a collaborative environment where employees are motivated and engaged. They will also be responsible for overseeing all facets of food service operations, including safety and sanitation compliance, financial performance management, productivity initiatives, and client relationship development. This comprehensive management role includes handling budgeting, cost control for food, beverages, and labor, generating and monitoring profit and loss statements, and ensuring that operational goals for food quality and personnel performance are consistently met.

In addition to operational leadership, the Food Service Operations Director will coordinate production, merchandise presentation, quality control processes, and labor management. The director acts as a key liaison with client decision-makers, supporting strong relationships at all organizational levels, and may participate in contract negotiations and sales processes. They're charged with exploring innovative food service solutions and new product offerings to foster growth and customer retention, aligning services with client values such as sustainability. This role demands a strategic mindset combined with hands-on operational expertise to effectively manage manufacturing, distribution, and front-end dining operations. Overall, the Food Service Operations Director ensures that Aramark delivers exceptional food service experiences that drive business success while promoting a safe, supportive, and inclusive environment.