Food Service Operations Director

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Training and Development
Flexible Work Options

Job Description

Aramark is a leading global provider specializing in food and facility management services, known for its commitment to delivering exceptional quality and sustainable solutions across multiple sectors. With a presence in over 15 countries, Aramark serves millions of clients daily, offering tailored dining experiences and operational expertise that meet diverse customer needs and expectations. The company prides itself on fostering an inclusive and equitable workplace culture, where employees are valued, and growth opportunities abound. Aramark's dedication extends beyond business success to making a positive impact on communities, the environment, and the overall well-being of its workforce.

The Food Service Operations Director role at Aramark is a critical leadership position focused on managing and optimizing dining facilities to provide high-quality meals from set menus, while ensuring seamless operational flow aligned with Aramark's executional strategies. The director is responsible for planning and implementing dining solutions that reflect both customer preferences and organizational goals. This role demands a strategic thinker who can oversee multiple teams, drive financial performance, ensure compliance with safety and sanitation standards, and cultivate strong relationships with clients and customers. The director plays a pivotal role in enhancing productivity by streamlining processes, controlling costs, and managing labor resources effectively within budget constraints.

The role includes leadership duties such as recruiting, evaluating, mentoring, and incentivizing staff to foster motivation and maintain high performance. It also involves continuous client engagement to understand their needs and communicate operational developments clearly. Financial responsibilities include budget management, profit and loss statement oversight, and striving to meet food service and personnel targets. Operational excellence is enforced through adherence to best practices in food production, distribution, and service, alongside compliance with Aramark's policies and regulatory standards.

Additionally, the Food Service Operations Director is expected to innovate by exploring new product and service offerings that promote sales growth and customer loyalty. Sustainability is key in developing and executing service blueprints that align with the values and aspirations of clients. The role demands physical stamina, as it may require standing for extended periods and occasionally handling items weighing up to 50 lbs.

Joining Aramark means becoming part of a dynamic organization that values leadership, diversity, and the continuous professional development of its people. The company provides extensive training and development programs, flexible work options where feasible, and a commitment to equal employment opportunity. This full-time role offers competitive compensation reflective of its seniority and responsibilities, inviting candidates with a strong background in food service management to contribute meaningfully to Aramark's ongoing success and client satisfaction.

Job Requirements

  • Minimum of four years of previous experience
  • 1-3 years of prior experience in a management role
  • Prior experience in the food service industry
  • A bachelor’s degree or similar level of expertise
  • Strong communication skills
  • Competence in nurturing and preserving meaningful connections with clients and customers
  • Competence in exhibiting superior customer service following the Aramark standard service model
  • Proficiency in sustaining efficient connections with diverse departments to create a united front in food service delivery
  • Willingness to handle, carry, shove, and tug objects up to 50 lbs
  • Willingness to stand continuously for extended periods

Job Qualifications

  • Minimum of four years of previous experience
  • 1-3 years of prior experience in a management role
  • Prior experience in the food service industry
  • A bachelor’s degree or similar level of expertise
  • Strong communication skills
  • Competence in nurturing and preserving meaningful connections with clients and customers
  • Competence in exhibiting superior customer service following the Aramark standard service model
  • Proficiency in sustaining efficient connections with diverse departments to create a united front in food service delivery
  • Willingness to handle, carry, shove, and tug objects up to 50 lbs
  • Willingness to stand continuously for extended periods

Job Duties

  • Manage, support, collaborate with, and advance teams to increase their input, including hiring, evaluating, educating, mentoring, and overseeing performance
  • Guarantee that the food service operations are consistent with the Executional Strategy
  • Support your team in grasping the objectives that need to be attained and the approaches to be taken through coaching sessions
  • Provide incentives for employees to encourage their continued dedication to the organization
  • Guarantee the preservation of safety and sanitation criteria in every aspect of the process
  • Recognize client necessities and proficiently share updates on operational development
  • Incorporate the operational strategies and systems employed by Aramark
  • Implement strategies to boost earnings and oversee fiscal frameworks, ensuring effective cost management for food, beverages, and labor expenses

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef