Food Service Operations Director

Aramark is a global leader in food and facility management services, dedicated to delivering high-quality dining and operational solutions to millions of clients daily across various industries and geographic locations. With a presence spanning 15 countries, Aramark is deeply committed to fostering inclusive workplaces and equitable employment opportunities for all its employees. The company prides itself on its dedication to service excellence, sustainability, and the creation of meaningful impacts in the communities and environments where it operates. At Aramark, diversity and equal treatment are fundamental values, supporting individuals regardless of race, religion, nationality, gender, or any other legally protected characteristic. This commitment ensures the company continues to cultivate a respectful, supportive, and empowering work environment.

The role of the Food Service Operations Director at Aramark is pivotal in shaping and executing dining solutions that both meet customer preferences and enhance operational efficiency. This position involves comprehensive management and oversight of dining facilities where customers order from a curated menu of cooked meals. As a leader, the Food Service Operations Director is responsible for building and nurturing high-performing teams through strategic hiring, evaluation, mentoring, and education to boost productivity and engagement. This role requires an individual who can motivate staff towards achieving organizational goals while maintaining high standards for safety and sanitation throughout all food service processes.

Additionally, the Food Service Operations Director plays a key role in maintaining strong client relationships by understanding their needs and communicating operational progress effectively. Financial acumen is also essential, as the role oversees the implementation of operational strategies designed to optimize revenue and control costs related to food, beverages, and labor. This includes diligent management of profit and loss statements, budget adherence, and attainment of specific food and labor objectives.

Operational excellence is a core focus, requiring the Director to streamline workflows, reduce operational costs, and ensure compliance with safety, health, and labor regulations. This position also involves detailed oversight of manufacturing, distribution, and food provision activities, ensuring that all aspects of food service align with client values and sustainability goals. The Director is expected to contribute to innovation by exploring new products and services that enhance customer satisfaction and sales growth.

This full-time role demands strong leadership, communication skills, and a thorough understanding of food service industry standards. The ideal candidate will possess a bachelor’s degree or equivalent expertise, have significant management experience, and demonstrate an ability to maintain collaborative relationships across departments and with clients. Physical stamina is also necessary, as the job may require lifting up to 50 pounds and standing for extended periods. By joining Aramark as a Food Service Operations Director, you will be part of a mission-driven team that values impact, inclusivity, and professional growth, making a significant difference in the hospitality and food service sectors.