Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Flexible Work Options
Job Description
Aramark is a global leader in food service, facilities, and uniform services, serving millions of clients daily across various countries and more than 15 locations. Rooted in a deep commitment to service and community impact, Aramark strives to create meaningful experiences for its employees and customers alike. The company promotes inclusivity, equal employment opportunities, and a supportive environment for all team members, regardless of their background. With a comprehensive approach to employee development, Aramark offers extensive training and career growth opportunities, ensuring that employees are equipped to thrive and contribute effectively to their roles. This commitment to excellence and service positions Aramark as a trusted partner for food and facility management solutions globally.
The Food Service Operations Director role at Aramark is a vital leadership position responsible for overseeing and enhancing dining operations to meet customer tastes and requirements effectively. This full-time position demands a proactive individual who can manage multiple dining facilities, ensuring smooth operations where customers order cooked meals from a predefined menu. The Director will lead teams through hiring, mentoring, evaluating, and supporting staff to consistently deliver superior food service aligned with Aramark's Executional Strategy. By fostering a positive work culture and maintaining high safety and sanitation standards, the role ensures an exceptional dining experience and operational excellence.
This role also includes crucial responsibilities in financial management, where the Director will implement strategies to enhance earnings, control costs related to food, beverages, and labor, and monitor profit and loss statements. Aligning operational strategies with Aramark’s standards, the Director drives productivity through efficient workforce management and cost control, ensuring compliance with company policies and regulatory requirements. Building strong client relationships forms another cornerstone of this role, as the Director communicates effectively about operational developments and collaborates with client decision-makers to maintain satisfaction and explore growth opportunities through innovative food service solutions.
Overall, the Food Service Operations Director at Aramark plays an instrumental role in crafting and executing food service plans that reflect the client’s values and goals, emphasizing sustainability and high-quality service. This position not only demands operational expertise but also strategic thinking, leadership acumen, and a passion for excellent customer service, making it a critical contributor to Aramark’s continued success and reputation in the food service industry.
The Food Service Operations Director role at Aramark is a vital leadership position responsible for overseeing and enhancing dining operations to meet customer tastes and requirements effectively. This full-time position demands a proactive individual who can manage multiple dining facilities, ensuring smooth operations where customers order cooked meals from a predefined menu. The Director will lead teams through hiring, mentoring, evaluating, and supporting staff to consistently deliver superior food service aligned with Aramark's Executional Strategy. By fostering a positive work culture and maintaining high safety and sanitation standards, the role ensures an exceptional dining experience and operational excellence.
This role also includes crucial responsibilities in financial management, where the Director will implement strategies to enhance earnings, control costs related to food, beverages, and labor, and monitor profit and loss statements. Aligning operational strategies with Aramark’s standards, the Director drives productivity through efficient workforce management and cost control, ensuring compliance with company policies and regulatory requirements. Building strong client relationships forms another cornerstone of this role, as the Director communicates effectively about operational developments and collaborates with client decision-makers to maintain satisfaction and explore growth opportunities through innovative food service solutions.
Overall, the Food Service Operations Director at Aramark plays an instrumental role in crafting and executing food service plans that reflect the client’s values and goals, emphasizing sustainability and high-quality service. This position not only demands operational expertise but also strategic thinking, leadership acumen, and a passion for excellent customer service, making it a critical contributor to Aramark’s continued success and reputation in the food service industry.
Job Requirements
- Bachelor’s degree or equivalent experience
- Minimum of four years of related industry experience
- 1-3 years in a supervisory or management role
- Prior experience in food service operations
- Strong communication and interpersonal skills
- Physical ability to lift and carry up to 50 lbs occasionally
- Ability to stand for long durations
- Commitment to safety and sanitation standards
- Knowledge of financial and operational management
- Willingness to work in compliance with company policies and regulatory guidelines
Job Qualifications
- Minimum of four years of prior experience
- 1-3 years of management experience
- Prior experience in the food service industry
- Bachelor’s degree or equivalent expertise
- Strong communication skills
- Ability to nurture and maintain client and customer relationships
- Excellence in customer service following Aramark standards
- Proficiency in collaborating with various departments
- Ability to handle objects up to 50 lbs occasionally
- Willingness to stand for extended periods
Job Duties
- Manage, support, collaborate with, and advance teams to increase their input, including hiring, evaluating, educating, mentoring, and overseeing performance
- Guarantee that food service operations align with the Executional Strategy
- Support teams in understanding objectives and approaches through coaching
- Provide incentives to encourage employee dedication
- Ensure safety and sanitation criteria are maintained
- Recognize client needs and communicate operational developments
- Implement financial strategies to boost earnings and control costs
- Oversee P&L statement generation and monitoring
- Manage resources effectively within budget
- Implement and uphold workforce and food programs
- Improve value through streamlined operations and cost control
- Ensure compliance with Operational Excellence principles
- Manage manufacturing, distribution, and food provision processes
- Foster a safe and supportive environment
- Adhere to safety, health, and work policies
- Construct and sustain food selection, storage, cooking, serving, and menu enhancement mechanisms
- Generate operational forecasts and manage accounting
- Lead unit staff in production, quality control, cost management, labor oversight, and training
- Attract and retain front-line workforce
- Conduct periodic stock assessments
- Maintain compliance with ARAMARK and regulatory requirements
- Interact with client decision-makers to maintain strong relationships
- Participate in sales and contract discussions
- Explore options for new products and services
- Handle front-end dining operations
- Develop and execute food service plans aligned with client values and sustainability goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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