Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Career advancement opportunities
Job Description
Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of clients daily across 15 countries. With a strong foundation built on service and a collective commitment to creating meaningful impacts on employees, partners, communities, and the environment, Aramark fosters an inclusive workplace culture that embraces diversity and equal opportunities for all. Focused on sustainability and innovation, the company is dedicated to empowering individuals to realize their full potential as they seek new experiences or work towards creating inclusive and desirable work environments.
The Food Service Operations Director role at Aramark is a pivotal leadership position responsible for managing and optimizing dining solutions that meet the unique tastes and requirements of customers. This role involves overseeing dining facilities where customers order meals from a curated menu, and it requires a strategic mindset to develop operational plans aligned with the Executional Strategy. The ideal candidate will lead multidisciplinary teams through hiring, mentoring, coaching, and performance management, fostering a culture of excellence and continuous improvement. This position demands a focus on both financial and operational success, ensuring profitability through effective cost management of food, beverages, and labor while maintaining high standards of quality and safety.
The Food Service Operations Director will play a critical role in client relationship management by recognizing and responding to client needs, maintaining open communication channels, and supporting the sales process when necessary. Managing the front-end dining operations, the director will implement protocols that guarantee safety, sanitation, and compliance with all regulatory and organizational policies. Through the adoption of Aramark’s workforce and food programs, the director will drive operational efficiency, resource management, and operational excellence.
Additionally, the role requires close collaboration across various departments to ensure a cohesive food service delivery, emphasizing customer service excellence in line with Aramark’s standards. The Food Service Operations Director will also be tasked with forecasting operational components, managing inventory, and exploring new products and services that promote growth and customer loyalty. They will be responsible for creating food service blueprints that reflect the client’s core values and aspirations, underlining sustainability efforts throughout the entire process.
This full-time position requires at least four years of relevant experience, including 1-3 years in a management role within the food service industry. A bachelor’s degree or equivalent expertise is essential, along with strong communication skills and the ability to foster meaningful client and customer relationships. Physical requirements include the occasional handling of objects up to 50 lbs and standing for extended periods. In return, Aramark offers a supportive work environment committed to professional growth and development, making it an excellent career opportunity for experienced food service professionals seeking leadership roles within a globally respected organization.
The Food Service Operations Director role at Aramark is a pivotal leadership position responsible for managing and optimizing dining solutions that meet the unique tastes and requirements of customers. This role involves overseeing dining facilities where customers order meals from a curated menu, and it requires a strategic mindset to develop operational plans aligned with the Executional Strategy. The ideal candidate will lead multidisciplinary teams through hiring, mentoring, coaching, and performance management, fostering a culture of excellence and continuous improvement. This position demands a focus on both financial and operational success, ensuring profitability through effective cost management of food, beverages, and labor while maintaining high standards of quality and safety.
The Food Service Operations Director will play a critical role in client relationship management by recognizing and responding to client needs, maintaining open communication channels, and supporting the sales process when necessary. Managing the front-end dining operations, the director will implement protocols that guarantee safety, sanitation, and compliance with all regulatory and organizational policies. Through the adoption of Aramark’s workforce and food programs, the director will drive operational efficiency, resource management, and operational excellence.
Additionally, the role requires close collaboration across various departments to ensure a cohesive food service delivery, emphasizing customer service excellence in line with Aramark’s standards. The Food Service Operations Director will also be tasked with forecasting operational components, managing inventory, and exploring new products and services that promote growth and customer loyalty. They will be responsible for creating food service blueprints that reflect the client’s core values and aspirations, underlining sustainability efforts throughout the entire process.
This full-time position requires at least four years of relevant experience, including 1-3 years in a management role within the food service industry. A bachelor’s degree or equivalent expertise is essential, along with strong communication skills and the ability to foster meaningful client and customer relationships. Physical requirements include the occasional handling of objects up to 50 lbs and standing for extended periods. In return, Aramark offers a supportive work environment committed to professional growth and development, making it an excellent career opportunity for experienced food service professionals seeking leadership roles within a globally respected organization.
Job Requirements
- Minimum of four years of previous experience
- 1-3 years of prior experience in a management role
- Prior experience in the food service industry
- Bachelor’s degree or a similar level of expertise
- Strong communication skills
- Ability to handle, carry, shove, and tug objects up to 50 lbs
- Willingness to stand continuously for extended periods
Job Qualifications
- Minimum of four years of previous experience
- 1-3 years of prior experience in a management role
- Prior experience in the food service industry
- Bachelor’s degree or a similar level of expertise
- Strong communication skills
- Competence in nurturing and preserving meaningful connections with clients and customers
- Competence in exhibiting superior customer service following the Aramark standard service model
- Proficiency in sustaining efficient connections with diverse departments
- Ability to handle, carry, shove, and tug objects up to 50 lbs
- Willingness to stand continuously for extended periods
Job Duties
- Manage, support, collaborate with, and advance teams to increase their input, which includes hiring, evaluating, educating, mentoring, and overseeing performance
- Guarantee that the food service operations are consistent with the Executional Strategy
- Support your team in grasping the objectives that need to be attained and the approaches to be taken through coaching sessions
- Provide incentives for employees to encourage their continued dedication to the organization
- Guarantee the preservation of safety and sanitation criteria in every aspect of the process
- Recognize client necessities and proficiently share updates on operational development
- Incorporate operational strategies and systems employed by Aramark
- Implement strategies to boost earnings and oversee fiscal frameworks, ensuring effective cost management for food, beverages, and labor expenses
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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