Food Service Operations Director

Aramark is a leading provider of food and facility management services, operating in multiple countries and committed to delivering exceptional service to millions of clients every day. Established with a strong foundation of service and a dedication to creating meaningful impact, Aramark emphasizes equity, inclusivity, and sustainability in all its operations. The company prides itself on fostering an environment that promotes equal treatment of all employees and clients, regardless of race, gender, age, disability, or any other protected characteristic. Through its expansive reach across 15 locations, Aramark consistently supports individuals and organizations in achieving their goals by delivering tailored food service and facilities management solutions that meet diverse needs.

The Food Service Operations Director at Aramark plays a pivotal role in designing, managing, and executing comprehensive dining solutions that meet customer preferences and requirements. This leadership position involves overseeing dining facilities where customers can place orders from a defined menu, ensuring efficient operation that aligns with Aramark’s strategic objectives. The individual in this role will be responsible for managing and empowering teams through hiring, mentoring, evaluating, and coaching to enhance their performance and engagement. A key part of the role is to uphold safety and sanitation standards rigorously while driving operational excellence.

Additionally, the Food Service Operations Director manages client relationships, ensuring operational transparency and responsiveness to client needs. Financial oversight is critical, encompassing strategies to maximize revenue, control costs related to food, beverages, and labor, and maintain accurate P&L reporting. The position requires deep knowledge of operational procedures, workforce management, and compliance with all relevant laws and regulations, including health and safety standards. This director is charged with creating innovative food service frameworks that reflect the client’s values and promote sustainability.

The ideal candidate will have at least four years of experience in the field, including 1-3 years in a management role, with a strong background in the food service industry. A bachelor’s degree or equivalent expertise is mandatory. Strong communication skills and the ability to cultivate meaningful client and customer relationships are essential to success in this role. The position also calls for physical stamina and the ability to perform tasks such as standing for extended periods and handling items up to 50 pounds sporadically.

Aramark is committed to career development, offering internships, student opportunities, and training programs including leadership and skills development workshops. Flexible work arrangements are available for certain roles where applicable, reflecting the organization's dedication to employee growth and work-life balance. As a Food Service Operations Director at Aramark, you will be joining a team dedicated to excellence, innovation, and sustainable practices that contribute positively to communities and the environment, making this a rewarding and impactful leadership opportunity.